[philw]

My 9700 bold has developed a fault which has caused the screen not to work.

All my address book details seem to be on the phone and not the sim, the phone is being replaced in the morning and i need to ensure these contacts are salvaged by the end of today.

I have opened the blackberry desktop software and have saved a backup file to the desktop but i cant open this file to make sure everything is saved on there as its a .ipd file.

Does anyone know if theres an easy way to simply get the address book out of the phone via the software and ensure they are copied to the sim card or have i done the correct thing and how will i be able to get them from the .ipd onto the new phone when it arrives

[Andi]

Is the new phone a blackberry? If so you have done the right thing as long as you did a backup - you will then restore to the new blackberry.

[philw]

Yes its the same model so should hopefully be fine, i just wanted to check really as was feeling a little insecure about the fact I cant see what files are saved in the backup ipd

Cheers