[bklynbb718]

Sprint BB 8830

trying to update operating system,, i have followed the directions but i am not getting anywhere,,,after deleting the vendor file i plug in my bb and double click loader,, it reads my information and i follow the prompts and it says already updated,,,, when i check my destop manager i see that i have the os 4.5 installed,,, plz help,,what can i do,,,

[aiharkness]

Wirelessly posted (8820)

When you downloaded the OS software to the PC, did you actually run it after downloading, or just download? You need to run it.