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03-02-2010, 12:43 PM
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#1
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BlackBerry Extraordinaire
Join Date: Aug 2005
Location: Tampa Bay, Florida
Model: 9630
Carrier: Sprint
Posts: 1,087
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No enterprise activation on my Blackberry - How do I authenticate to my BES Express??
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So I just got the BES Express installed and configured. Everything seems to finally be working fine on the servver side. I set me up with an activation, and went to my Blackberry. The Enterprise Activation option is not to be found in Advanced options.
I did some research on the net, and it seems that the Enterprise Activation option is removed from Blackberry phones that do not pay for the BES option.
The question is, how do I get this option back on my phone??? I don't want to call Sprint and ask them to put it back on there because they will want to charge me for BES (assuming I get someone who knows what I am talking about).
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Gator fan for LIFE!!! UNBEATEN on Bobby Bowden Field
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03-02-2010, 12:51 PM
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#2
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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You need to have the BES plan added. Sorry.
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03-02-2010, 12:56 PM
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#3
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BlackBerry Extraordinaire
Join Date: Aug 2005
Location: Tampa Bay, Florida
Model: 9630
Carrier: Sprint
Posts: 1,087
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Quote:
Originally Posted by NJBlackBerry
You need to have the BES plan added. Sorry.
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LOL are you serious???? So there WILL be a monthly charge for this after all?!?! That is extremely disappointing, especially with all the work I put in the last couple of days.
SIGH...
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Gator fan for LIFE!!! UNBEATEN on Bobby Bowden Field
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03-02-2010, 12:57 PM
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#4
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BlackBerry Elite
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
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You can do a wired activation to BES Express 5.
Wireless activation is only available with BES dataplan.
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I had to fall
To lose it all
But in the end
It doesn't even matter
Rocking the Motion with out lotion.
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03-02-2010, 01:06 PM
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#5
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Yep, wired activation is your only means with the BIS plan.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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03-02-2010, 08:12 PM
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#6
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Talking BlackBerry Encyclopedia
Join Date: Nov 2005
Model: Bold
Carrier: AT&T
Posts: 234
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Enterprise activation is exposed with a BES data plan true and while it is a bit of a pain, you certainly can use Web desktop rather easily to activate or switch devices. Also, once the initial activation has begun, you can pull the device and the remainder of the activation will continue...
Do we also need to remember that ITS FREE!!!
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03-02-2010, 08:37 PM
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#7
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BlackBerry Elite
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
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Quote:
Originally Posted by besadmin23
Do we also need to remember that ITS FREE!!!
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No matter how much you drive it in to their head they will think they are getting screwed over.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter
Rocking the Motion with out lotion.
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03-03-2010, 07:33 AM
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#8
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Thumbs Must Hurt
Join Date: Sep 2007
Model: evo4g
PIN: N/A
Carrier: Sprint
Posts: 159
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i am a current BPS 4.x user and i have a question with besX is there any other advantage to having a BES data plan other than wireless activation? i dont need wireless activation if it is going to cost me an extra $15 per month per phone and that is all i am getting. is there something else bes data plan adds over bis data?
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my bb History = 7200, 8700, 7100i, 8320, 9530, back to the 8320, 8900, 9700, 9930, PlayBook
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03-03-2010, 08:29 AM
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#9
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Thumbs Must Hurt
Join Date: Jun 2009
Model: 8900
PIN: N/A
Carrier: t mobile
Posts: 56
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@sleeper15,
i was wondering the same, off the top of my head i know about the wireless activation, i would also presume that internet via the server (using mds) would be a BES only thing, but so far I have not managed to confirm this.
As you probably know, if you use data on BIS it will be chargeabe (or come out of a data bundle) whereas on bes 4.x (ours is a bps) internet goes via our server and has no limit as such which is on a bes provision
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Blackberry Certified Support Specialist
Blackberry Certified Server Support Specialist
Twitter: @bengillam / web: http://funys.net
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03-03-2010, 08:47 AM
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#10
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Thumbs Must Hurt
Join Date: Jul 2006
Location: Buttzville, NJ
Model: 8830
PIN: IsSharpAndPointy
Carrier: Verizon Wireless
Posts: 182
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"The BlackBerry® Enterprise Server Express supports BlackBerry devices that are associated with a BlackBerry® Enterprise Server and BlackBerry devices that are associated with the BlackBerry® Internet Service. To assign BlackBerry® devices to user accounts and activate the BlackBerry devices, you can use any of the following methods
BlackBerry devices that are associated with the BlackBerry Internet Service cannot be activated over the wireless network."
Assigning BlackBerry devices to user accounts
However, I am still running into issues activating my BB wired.. so if anyone has any input on that please let me know.
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03-03-2010, 09:49 AM
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#11
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Knows Where the Search Button Is
Join Date: May 2005
Location: Bethlehem, PA - USA
Model: 8310
Carrier: AT&T
Posts: 22
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Quote:
Originally Posted by sleeper55
i am a current BPS 4.x user and i have a question with besX is there any other advantage to having a BES data plan other than wireless activation? i dont need wireless activation if it is going to cost me an extra $15 per month per phone and that is all i am getting. is there something else bes data plan adds over bis data?
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Haven't seen it yet, but it may limit that amount of managment also..
The ability to brick a stolen device??
Apply policy updates post activation??
(I know Pro has limited policy ability compared to the full package)
OTA activation is worth it for remote folks if that's the only real limitation.. I'll be looking at this for our site, but more for the update (we're running 4.0) not to save $$$ on services.
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03-03-2010, 10:15 AM
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#12
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Thumbs Must Hurt
Join Date: Sep 2007
Model: evo4g
PIN: N/A
Carrier: Sprint
Posts: 159
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funy - data plan is unlimited so that isnt an issue
punkin - bricking is important hopefully that can be done with bis
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my bb History = 7200, 8700, 7100i, 8320, 9530, back to the 8320, 8900, 9700, 9930, PlayBook
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03-03-2010, 10:42 AM
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#13
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New Member
Join Date: Aug 2009
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 9
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Activate then downgrade plan
Think it's possible to use wireless activation while on an enterprise data plan and then downgrade to a BIS plan and keep the activation active? I have a number of remote users that I won't see for a while and Web Desktop Manager is not a solution for them. I'd rather not have them Fedex their device back and forth if I didn't have to.
I'm upgrading from BPS and while I know Transporter may or may not work, if I can juggle the plans I'd rather do that.
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03-04-2010, 11:10 AM
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#14
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Thumbs Must Hurt
Join Date: Sep 2007
Model: evo4g
PIN: N/A
Carrier: Sprint
Posts: 159
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any updates to an answer to my question in post 8 in this thread?
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my bb History = 7200, 8700, 7100i, 8320, 9530, back to the 8320, 8900, 9700, 9930, PlayBook
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03-06-2010, 12:55 PM
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#15
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Thumbs Must Hurt
Join Date: Sep 2007
Model: evo4g
PIN: N/A
Carrier: Sprint
Posts: 159
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ne1
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my bb History = 7200, 8700, 7100i, 8320, 9530, back to the 8320, 8900, 9700, 9930, PlayBook
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03-08-2010, 09:35 AM
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#16
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Thumbs Must Hurt
Join Date: Jul 2006
Location: Buttzville, NJ
Model: 8830
PIN: IsSharpAndPointy
Carrier: Verizon Wireless
Posts: 182
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Quote:
Originally Posted by sleeper55
ne1
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Maybe this will help answer your question:
BlackBerry Enterprise Server - Wikipedia, the free encyclopedia
Sounds like BPS is very limited, and as long as you have an Exchange mail server using BESx might be the way to go since you have have BES capabilites without needing a BES data plan.
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03-08-2010, 01:47 PM
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#17
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Thumbs Must Hurt
Join Date: Sep 2007
Model: evo4g
PIN: N/A
Carrier: Sprint
Posts: 159
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i think you misunderstood my question so here it is again.
i am a current BPS 4.x user and i have a question with besX is there any other advantage to having a BES data plan other than wireless activation? i dont need wireless activation if it is going to cost me an extra $15 per month per phone and that is all i am getting. is there something else bes data plan adds over bis data?
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my bb History = 7200, 8700, 7100i, 8320, 9530, back to the 8320, 8900, 9700, 9930, PlayBook
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03-08-2010, 02:28 PM
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#18
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BlackBerry Elite
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
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Quote:
Originally Posted by sleeper55
i think you misunderstood my question so here it is again.
i am a current BPS 4.x user and i have a question with besX is there any other advantage to having a BES data plan other than wireless activation? i dont need wireless activation if it is going to cost me an extra $15 per month per phone and that is all i am getting. is there something else bes data plan adds over bis data?
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No push of apps either.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter
Rocking the Motion with out lotion.
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03-09-2010, 03:45 PM
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#19
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Thumbs Must Hurt
Join Date: Sep 2007
Model: evo4g
PIN: N/A
Carrier: Sprint
Posts: 159
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so with BIS as oposed to BES we save $15 per phone per month on the data plan and the only things we loose are OTA activation and push of apps to phones from server, other than that BIS is as good as BES when using BESx is that correct. thank you for all the help everyone here on this great site
P.S. what is up with all the outages at this site over the last week or two?
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my bb History = 7200, 8700, 7100i, 8320, 9530, back to the 8320, 8900, 9700, 9930, PlayBook
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03-09-2010, 07:36 PM
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#20
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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There were/are some DNS issues. See the Site Suggestions, News & Problems section for more info.
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