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Old 03-02-2010, 12:43 PM   #1
Milkman
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Default No enterprise activation on my Blackberry - How do I authenticate to my BES Express??

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So I just got the BES Express installed and configured. Everything seems to finally be working fine on the servver side. I set me up with an activation, and went to my Blackberry. The Enterprise Activation option is not to be found in Advanced options.


I did some research on the net, and it seems that the Enterprise Activation option is removed from Blackberry phones that do not pay for the BES option.


The question is, how do I get this option back on my phone??? I don't want to call Sprint and ask them to put it back on there because they will want to charge me for BES (assuming I get someone who knows what I am talking about).
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Old 03-02-2010, 12:51 PM   #2
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You need to have the BES plan added. Sorry.
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Old 03-02-2010, 12:56 PM   #3
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Quote:
Originally Posted by NJBlackBerry View Post
You need to have the BES plan added. Sorry.
LOL are you serious???? So there WILL be a monthly charge for this after all?!?! That is extremely disappointing, especially with all the work I put in the last couple of days.

SIGH...
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Old 03-02-2010, 12:57 PM   #4
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You can do a wired activation to BES Express 5.

Wireless activation is only available with BES dataplan.
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Old 03-02-2010, 01:06 PM   #5
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Yep, wired activation is your only means with the BIS plan.
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Old 03-02-2010, 08:12 PM   #6
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Enterprise activation is exposed with a BES data plan true and while it is a bit of a pain, you certainly can use Web desktop rather easily to activate or switch devices. Also, once the initial activation has begun, you can pull the device and the remainder of the activation will continue...

Do we also need to remember that ITS FREE!!!
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Old 03-02-2010, 08:37 PM   #7
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Quote:
Originally Posted by besadmin23 View Post
Do we also need to remember that ITS FREE!!!
No matter how much you drive it in to their head they will think they are getting screwed over.
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Old 03-03-2010, 07:33 AM   #8
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i am a current BPS 4.x user and i have a question with besX is there any other advantage to having a BES data plan other than wireless activation? i dont need wireless activation if it is going to cost me an extra $15 per month per phone and that is all i am getting. is there something else bes data plan adds over bis data?
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Old 03-03-2010, 08:29 AM   #9
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@sleeper15,

i was wondering the same, off the top of my head i know about the wireless activation, i would also presume that internet via the server (using mds) would be a BES only thing, but so far I have not managed to confirm this.

As you probably know, if you use data on BIS it will be chargeabe (or come out of a data bundle) whereas on bes 4.x (ours is a bps) internet goes via our server and has no limit as such which is on a bes provision
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Old 03-03-2010, 08:47 AM   #10
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"The BlackBerry® Enterprise Server Express supports BlackBerry devices that are associated with a BlackBerry® Enterprise Server and BlackBerry devices that are associated with the BlackBerry® Internet Service. To assign BlackBerry® devices to user accounts and activate the BlackBerry devices, you can use any of the following methods

BlackBerry devices that are associated with the BlackBerry Internet Service cannot be activated over the wireless network."

Assigning BlackBerry devices to user accounts


However, I am still running into issues activating my BB wired.. so if anyone has any input on that please let me know.
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Old 03-03-2010, 09:49 AM   #11
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Quote:
Originally Posted by sleeper55 View Post
i am a current BPS 4.x user and i have a question with besX is there any other advantage to having a BES data plan other than wireless activation? i dont need wireless activation if it is going to cost me an extra $15 per month per phone and that is all i am getting. is there something else bes data plan adds over bis data?
Haven't seen it yet, but it may limit that amount of managment also..
The ability to brick a stolen device??
Apply policy updates post activation??
(I know Pro has limited policy ability compared to the full package)

OTA activation is worth it for remote folks if that's the only real limitation.. I'll be looking at this for our site, but more for the update (we're running 4.0) not to save $$$ on services.
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Old 03-03-2010, 10:15 AM   #12
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funy - data plan is unlimited so that isnt an issue

punkin - bricking is important hopefully that can be done with bis
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Old 03-03-2010, 10:42 AM   #13
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Default Activate then downgrade plan

Think it's possible to use wireless activation while on an enterprise data plan and then downgrade to a BIS plan and keep the activation active? I have a number of remote users that I won't see for a while and Web Desktop Manager is not a solution for them. I'd rather not have them Fedex their device back and forth if I didn't have to.

I'm upgrading from BPS and while I know Transporter may or may not work, if I can juggle the plans I'd rather do that.
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Old 03-04-2010, 11:10 AM   #14
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any updates to an answer to my question in post 8 in this thread?
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Old 03-06-2010, 12:55 PM   #15
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ne1
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Old 03-08-2010, 09:35 AM   #16
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Quote:
Originally Posted by sleeper55 View Post
ne1
Maybe this will help answer your question:
BlackBerry Enterprise Server - Wikipedia, the free encyclopedia

Sounds like BPS is very limited, and as long as you have an Exchange mail server using BESx might be the way to go since you have have BES capabilites without needing a BES data plan.
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Old 03-08-2010, 01:47 PM   #17
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i think you misunderstood my question so here it is again.

i am a current BPS 4.x user and i have a question with besX is there any other advantage to having a BES data plan other than wireless activation? i dont need wireless activation if it is going to cost me an extra $15 per month per phone and that is all i am getting. is there something else bes data plan adds over bis data?
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Old 03-08-2010, 02:28 PM   #18
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Quote:
Originally Posted by sleeper55 View Post
i think you misunderstood my question so here it is again.

i am a current BPS 4.x user and i have a question with besX is there any other advantage to having a BES data plan other than wireless activation? i dont need wireless activation if it is going to cost me an extra $15 per month per phone and that is all i am getting. is there something else bes data plan adds over bis data?
No push of apps either.
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Old 03-09-2010, 03:45 PM   #19
sleeper55
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so with BIS as oposed to BES we save $15 per phone per month on the data plan and the only things we loose are OTA activation and push of apps to phones from server, other than that BIS is as good as BES when using BESx is that correct. thank you for all the help everyone here on this great site

P.S. what is up with all the outages at this site over the last week or two?
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Old 03-09-2010, 07:36 PM   #20
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There were/are some DNS issues. See the Site Suggestions, News & Problems section for more info.
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