I did delete the vendor.xml file from my pc as instructed in those steps above. Its strange as i dont get any error number on the manager program just the fatal error string.
My BB turns off then back on when i start the update then a few seconds later it trys to connect to the boot rom and the screen goes white (no error # that i noticed) then hour glass then reloads everything how it originally was
I am open to any suggestion or tips ..im plan outta ideas of things to try
thanks again muchly