[theduskes]

did the following:
battery pull
Soft reset
closing all programs..
Software update to latest

Nothing is working,,,
Any other ideas?

[TTsoldier]

How long did you pull the battery for?

[theduskes]

Originally Posted by TTsoldier

How long did you pull the battery for?

Dunno......few seconds....maybe a minute...

[TTsoldier]

leave it out for 5mins.

[theduskes]

Hmmm Ok.

[theduskes]

Nope...did not work....

[rambo47]

Do you have a memory card installed? If you're low on free internal memory due to ringtones/pictures/videos being stored internally, that would explain it. Deleting those or moving them to a memory card may help.

If that's not it, you may have something corrupted with the OS. Perhaps it's time to bite the bullet and update your OS to 5.0 (link at the top of the 9600 forum).

[SteveO86]

Got a warranty? Might have to give it in and get a new one.

You've already done the obvious and updated to a newer OS.

[RV123]

This may sound crazy but it worked for me, , Browser-BB button-Options-Cache Operations-Cookie Cache, and hit clear.

YES ! clear your browser Cache, that will correct your camera.

[theduskes]

Originally Posted by RV123

This may sound crazy but it worked for me, , Browser-BB button-Options-Cache Operations-Cookie Cache, and hit clear.

YES ! clear your browser Cache, that will correct your camera.

That did not work......
Going to upgrade to a 9700 or give this thing to my guy Steve @ Horizon

[SteveO86]

Weird I will have to keep that in the back of my mind.

[Merc-Onsite]

Browser cache clearing did not work

pulling battery for 10 and going to update the firmware to see if we can resolve it. Will get back to this thread when I fix it

[Merc-Onsite]

Originally Posted by Merc-Onsite

Browser cache clearing did not work

pulling battery for 10 and going to update the firmware to see if we can resolve it. Will get back to this thread when I fix it

Battery pull for 10 minutes didnt work,
Wiping didnt work.

Now updating the latest firmware.

The latest firmware does not work either !!!!!

[SteveO86]

Hardware issue, if you have a warranty call it in.

You have eliminated all software issues. Only other thing you can do is fully wipe the BB with JL_CMDer and reload OS from there. (see the FAQ section for that)

[theduskes]

Can I just load on the newset OS?

[devnull]

Originally Posted by theduskes

Can I just load on the newset OS?

Didn't you say you did that in the very first post?

[Merc-Onsite]

Its a hardware issue. I have tried all of the above to no avail. Will be interesting to hear what out telco provider say was the issue if indeed they even look at it.

[SteveO86]

They most likely will not look at it.

You just end up with a new one. (most likely)