BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 01-17-2012, 12:32 PM   #1
phil8715
Knows Where the Search Button Is
 
Join Date: Mar 2007
Location: Rishton, Lancashire, UK
Model: PB
PIN: 289D080D
Carrier: 3UK
Posts: 23
Default Cursor and Scrolling Goes Crazy?

Please Login to Remove!

Myself and my Mrs both have a Blackberry Curve 9300 3g. I've had mine a week longer than my Mrs but her's has developed a fault where as the cursor scrolls up and down non-stop and it's making the phone unusable.

I saw a post on here saying it was a possible problem with the Facebook app and that could be causing the problem, but it's not just Facebook app the scrolling goes crazy, it's anything.

Is there a fix I can do so we don't have to send it in for repair?

My network I got the contract with said it's a sign of the phone's hardware starting to fail.
Offline  
Old 01-17-2012, 01:13 PM   #2
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default Re: Cursor and Scrolling Goes Crazy?

Have you tried a battery pull?

1st step to take if device is having problems? - BlackBerryFAQ
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 01-17-2012, 01:19 PM   #3
phil8715
Knows Where the Search Button Is
 
Join Date: Mar 2007
Location: Rishton, Lancashire, UK
Model: PB
PIN: 289D080D
Carrier: 3UK
Posts: 23
Default Re: Cursor and Scrolling Goes Crazy?

Yes and it lasts all of 5 minutes before it starts to scroll again.
Offline  
Old 01-17-2012, 02:03 PM   #4
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: Cursor and Scrolling Goes Crazy?

Was it dropped or did it get wet or damp?
Offline  
Old 01-17-2012, 04:26 PM   #5
phil8715
Knows Where the Search Button Is
 
Join Date: Mar 2007
Location: Rishton, Lancashire, UK
Model: PB
PIN: 289D080D
Carrier: 3UK
Posts: 23
Default Re: Cursor and Scrolling Goes Crazy?

Neither.
Offline  
Old 01-17-2012, 04:45 PM   #6
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default Re: Cursor and Scrolling Goes Crazy?

What did you do to the device just before this happened - install an app or theme perhaps?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 01-17-2012, 04:51 PM   #7
phil8715
Knows Where the Search Button Is
 
Join Date: Mar 2007
Location: Rishton, Lancashire, UK
Model: PB
PIN: 289D080D
Carrier: 3UK
Posts: 23
Default Re: Cursor and Scrolling Goes Crazy?

Absolutely nothing at all. The memory is too small to put anything on anyway.
Offline  
Old 01-19-2012, 05:36 PM   #8
odzk
New Member
 
Join Date: Jan 2012
Model: 9300
PIN: N/A
Carrier: Globe Telecom
Posts: 3
Default Re: Cursor and Scrolling Goes Crazy?

Have you tried reinstalling the OS? If that doesn't fix the issue then it could be a hardware issue.
Posted via BlackBerryForums.com Mobile
Offline  
Old 01-20-2012, 12:27 PM   #9
phil8715
Knows Where the Search Button Is
 
Join Date: Mar 2007
Location: Rishton, Lancashire, UK
Model: PB
PIN: 289D080D
Carrier: 3UK
Posts: 23
Default Re: Cursor and Scrolling Goes Crazy?

We reflashed to the leaked 0s6 ver 702 and it made no difference so we reflashed back to the 3 UK ver 577 stock and it's gone in for repair.

I can only think it's an hardware failure.
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


1747-M13/A ABoriginal packaging   SLC EEPROM Memory module 1747M13  Brand new GN picture

1747-M13/A ABoriginal packaging SLC EEPROM Memory module 1747M13 Brand new GN

$309.99



CH341A 24 25 Series EEPROM Flash BIOS USB Programmer Module + SOIC8 Test Clip picture

CH341A 24 25 Series EEPROM Flash BIOS USB Programmer Module + SOIC8 Test Clip

$5.88



10PCS W27C512-45Z W27C512 DIP IC EEPROM 512KBIT 45NS Winbond EEPROMs USA picture

10PCS W27C512-45Z W27C512 DIP IC EEPROM 512KBIT 45NS Winbond EEPROMs USA

$17.98



REVELPROG-IS SERIAL FLASH & EEPROM PROGRAMMER (1.8V - 5V + ISP, USB) picture

REVELPROG-IS SERIAL FLASH & EEPROM PROGRAMMER (1.8V - 5V + ISP, USB)

$139.00



93C86 Microchip MSOP-8 EEPROM IC USA Seller 🇺🇸 picture

93C86 Microchip MSOP-8 EEPROM IC USA Seller 🇺🇸

$8.00



REVELPROG-IS (ICSP FLASH SPI BIOS PROGRAMMER) + SOIC-8 200mil + SOIC-8 CLIP picture

REVELPROG-IS (ICSP FLASH SPI BIOS PROGRAMMER) + SOIC-8 200mil + SOIC-8 CLIP

$190.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.