Quote:
Originally Posted by flava
Hi there
i have a blackberry 8520 which i have had from new when i first got the phone i set up the desktop manager on my pc which is running windows xp
and it worked fine..
Since then i have done a clean windows install and went to set it up the otherday but my phone is not detected i have checked that mass storage is turned on on the phone which it is
i have also tryed downloading an earlier version of desktop mannager but still not working ...
i have also done a clean windows install but still refuses to work
the phone does not show up in my computer when i connect it via usb cable.
when i do connect it to the pc i get the little black usb icon in the taskbar i click on it and a box pops up with info about the usb ect which says the following UNKNOWN USB DEVICE
i have been trying to solve this problem for days and dont know what else to try please can someone help me
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Mass storage device must be turned off when using desktop manager.
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