Originally Posted by aniederg
We are running BESX 5.0.3 SP3 on a server running Windows Server 2008R2. We also have Exchange 2010.
Our environment only has 4 Blackberry devices. Three of those devices work perfectly, but we have one user with a 9650 (v22.214.171.1240, bundle 1367, platform 126.96.36.1993) that will not work. The software loads successfully, but it won't sync the calendar and contacts.
What do you mean "software loads successfully?" Do you mean the device software works, nothing will sync such as mail, calendar and contacts?
I really sounds like that particular device does not have the correct type of data plan on it.
BES and BIS: Whatxxx039;s the Difference? | CrackBerry.com
Thanks to CrackBerry Kevin for the article.