Kris and JSanders have done an AWESOME job on the FAQ's. I don't even know how many times I've linked those faq's to people. Saves us all a lot of typing.
Hats off to all the FAQ mods and Sysops for making it the best FAQ on the net.
The FAQ site is tops, the WiFi tips are tops (haha)--Lunk has gotten it all very organized to make more sense and the illustraton pictures rox, or somting like that.
This FAQ should probably also mention the fix provided by RIM at mobile.blackberry.com - it can (allegedly - I haven't had to try it) restore the UMA to a device if someone didn't follow these instructions...