[PDADoc]

I just got a BlackBerry Bold 9700 that I'm using with BES and it's working fine, but I'm having trouble setting up the S/MIME portion of it on Desktop Messenger 5.0.1.



I downloaded and installed the BlackBerry S/MIME add-on package, but when I launch Desktop Manager, the option to manage certificates isn't available at all, even after restarting the computer, it doesn't come up, so I can't add any digital certificates to my device.



I downloaded v4.1 of the S/MIME package, was that the right one to use? Has anyone else seen this happen, and if so, is there a relatively simple solution?



Any help is appreciated!

[PDADoc]

I managed to get it sorted myself, since I didn't get any help from anyone.

[SteveO86]

Congrats, next time however you may also want to post what you did to fix the issue incase someone else runs into it.

I'm assuming you did something similar to below.


Re-install the BlackBerry Desktop Manager, and when install it, Do NOT choose typical, choose custom.

In the custom setup you will have to install the Certificate Manager.

[PDADoc]

Wirelessly posted

My apologies.

Actually, that's exactly what I ended up doing, step for step.