I have just followed Will's travels from the same phone issue I had and when I got here I nearly had to pick myself up from the floor with laughing after reading the thread as not only did I have the same phone issue but I also refer occassionally to myself in the third person!
Mine is purely due to a bit of a play on words/image of bond / James bond .... Redbond / Kevin Redbond for a bit of fun. I have done it for years and not really thought anything of it but I might now have to go off and see a shrink!
Oh and Carphone Warehouse... I can also put in a vote for they are pretty good no matter where you go.
Still smiling!.... Regards,
Bob, Phil, John, Mary anything but you know who