BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 11-05-2007, 01:51 PM   #1
bob_az
Thumbs Must Hurt
 
Join Date: Aug 2006
Location: Phoenix
Model: 8830
Carrier: Verizon
Posts: 65
Default help needed! email issues

Please Login to Remove!

i have an 8703e with verizon, and just last week i upgraded to the new OS v4.2.1.106 - i am BIS

im having issues with my blackberry email address (username@vzw.blackberry.net) - it has been working fine, but all of a sudden its not working. i noticed the issue, sent a test message from my gmail account, which bounced back reading
"has not been delivered to the recipient's BlackBerry Handheld.
The returned error status is <UNKNOWN_ERROR>"

i have 2 email accounts set up on my blackberry - the vzw.blackberry.net address and my work address (which is a POP acct).

i logged into the verizon BIS website, and everything looks perfectly fine. from what i can see, no issues. just to be sure, i sent the service books to my device. once they came through, only my work email came up with the 'congrats...activation...' message. nothing for the vzw.blackberry.net address.

help! i use this a lot, but am unsure of what the problem is. any advice? guidance?

thanks!
Offline  
Old 11-05-2007, 01:57 PM   #2
Thatzmister2u
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Default

You may want to try updating your host routing tables. Check everything in this link otherwise call the carrier. Did you have a change in your plan recently?

My Email Stopped Arriving - BlackBerryFAQ
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Old 11-05-2007, 02:06 PM   #3
bob_az
Thumbs Must Hurt
 
Join Date: Aug 2006
Location: Phoenix
Model: 8830
Carrier: Verizon
Posts: 65
Default

i am going to try that right now - an update, it appears that i can send emails from my BB to another acct fine, but im unable to receive emails on my BB that are sent to that vzw.blackberry.net address...

any other thoughts?
Offline  
Old 11-05-2007, 03:13 PM   #4
JSanders
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Default

Bob, just follow the instructions in that link provided. If those things don't work, there is likely an outage in service or you account is actually messed up somehow, and you said you have checked it.

In those instructions, after you send service book, pull the battery while powered, and reboot again.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

VINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A
$125.0
VINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A   pictureAPPLE 820-0522-A Lite VRAM 128K.TESTED.SKU206876
$33.33
APPLE 820-0522-A Lite VRAM 128K.TESTED.SKU206876 pictureVINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A
$72.0
VINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A pictureAPPLE 630-0895-B VRAM 128K X 8 BOARD CARD VINTAGE
$164.99
APPLE 630-0895-B  VRAM 128K X 8 BOARD CARD VINTAGE pictureAPPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD >
$299.99
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD > picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.