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Old 01-26-2008, 02:19 PM   #1
kermalou
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I don't get what is going on. This is the second time I'm getting a replacement. The trackwheel goes left/right/down just fine it just doesn't go up. Is it software related or hardware?
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Old 01-26-2008, 02:24 PM   #2
NJBlackBerry
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Do you keep your BB in your pocket or in a case or holster? Possible lint problem.
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Old 01-26-2008, 03:55 PM   #3
Contender36
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yeah mine does the same thing once in a while, i just blow on the trackball, or get a can of compressed air, and just aim it at the trackball, seems to help, i keep mine in its case it came with though
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Old 01-26-2008, 05:57 PM   #4
Dubdub
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Step 1: Turn off the device. Press and hold the trackball and roll it in all directions for a minute or so.

Step 2, while pressing the ball down, blow some canned/compressed air all around the track ball.

Step 3: Dip a q-tip in alcohol and clean the ball.

Step 4: Turn the BB back on and it should work.

Step 5: Buy a holster and don't carry it in your pocket.
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