BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 06-10-2008, 06:22 AM   #1
nldirkz1
New Member
 
Join Date: Aug 2006
Model: 8100
Carrier: kpn
Posts: 7
Default KPN sim used on BES but I want BIS account

Please Login to Remove!

I am stuck and hope sombody has a smart solution:

I have a black berry pearl on a BES. I have removed the corporate IT policy so it is free/open. Now I want to register it with BIS ( I do not care for my corporate email, hence removed the IT policy). I have tried to register the account with the telco provider issuing my corporate sim with the providers BIS portal but the site does not except it the registration (after entering pin/emei). It just gives an error. The main reason is on the BES I do not get all services books I need and would get on BIS account.

Any otherway of uploading services books to a BB other than OTA?

many thanks,
Offline  
Old 06-10-2008, 06:50 AM   #2
Berry One
BlackBerry Extraordinaire
 
Join Date: Oct 2005
Model: 8220
Carrier: WiFi hotspot
Posts: 1,009
Default

What error do you receive and which BIS site you try to register your device on?
Offline  
Old 06-10-2008, 07:37 AM   #3
JerryD
CrackBerry Addict
 
JerryD's Avatar
 
Join Date: Oct 2005
Location: Brooklyn, NY
Model: 9000
OS: 5.0.0.106
Carrier: AT&T
Posts: 877
Default

If you successfully removed IT Policy, you no longer have any connection to the BES. This is because to successfully remove IT Policy, you must first wipe the device (Options --> Security Options --> General Settings --> (Menu) --> Wipe Handheld).

You can verify this by going to Options --> Advanced Options --> Service Books. All service books associated with your BES account start with "Desktop[".

More than likely your PIN is still registered to your old provider / phone number. You must get the PIN released by the old provider before it can be used on another existing or new BIS account.
__________________
.
.
J

Offline  
Old 06-10-2008, 07:49 AM   #4
nldirkz1
New Member
 
Join Date: Aug 2006
Model: 8100
Carrier: kpn
Posts: 7
Default

I actually have a dual sim (two sims with the same telephone number). One I use permantly with my office blackberry on BES. In the weekend I use my second blackberry of which the IT policy is removed with the second sim.

When I try to make an account with BIS inputting my BES connected phone pin/emei it says "an account already exsists". This I guess is not strange.

When try to make a BIS account with my second BB phone which is not on BES, I get something like "unable to make an account". I will check tonight again for the exact message. Somehow I think that the sims on a BES do not have a dataplan like you get on a BIS or may something else...

I need the BIS services books to use my second BB phone (a pearl) DUN with my pda.
Offline  
Old 06-10-2008, 11:17 AM   #5
Berry One
BlackBerry Extraordinaire
 
Join Date: Oct 2005
Model: 8220
Carrier: WiFi hotspot
Posts: 1,009
Default

>When I try to make an account with BIS inputting my BES connected phone pin/emei it says "an account already exsists". This I guess is not strange.

That means someone already created BIS account for your BES device. If it was not you, it is strange.
Use 'forgot password' link on BIS web page and see what password will it bring to your BES device from BIS.

>When try to make a BIS account with my second BB phone which is not on BES, I get something like "unable to make an account".

I wonder where did you get your second BB phone from?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Fasdga Aluminum Heatsink Cooling Fin 150mmx60mmx25mm for Power Amplifier F1W t5e
$10.59
Fasdga Aluminum Heatsink Cooling Fin 150mmx60mmx25mm for Power Amplifier F1W t5e picturefast-ship yaskawa servo drive SGDH-04AE-S-OY refurbished
$367.5
fast-ship yaskawa servo drive SGDH-04AE-S-OY refurbished picturefast-ship yaskawa inverter CIMR-AB4A0031FAA refurbished
$577.5
fast-ship yaskawa inverter CIMR-AB4A0031FAA refurbished picturefast-ship Siemens servo drive 6SN1123-1AB00-0HA2 refurbished
$787.5
fast-ship Siemens servo drive 6SN1123-1AB00-0HA2 refurbished picturefast-ship fanuc servo drive A06B-6116-H037 refurbished
$3832.5
fast-ship fanuc servo drive A06B-6116-H037 refurbished picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.