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Old 05-31-2009, 09:11 AM   #1
tomosp
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I use Outlook on PC and spam mail gets sent to Junk Mail. All my mail is also sent to my BB 8820.
Is there a way to sort out the Junk mail on the BB please.
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Old 05-31-2009, 10:07 AM   #2
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Wirelessly posted (8820)

The only think I know that you can do is set up keyword and address filters on BIS. But I don't see that as an eFficient solution.

I guess your email provider does not have a server level spam filter that you can enable?
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Old 05-31-2009, 10:07 AM   #3
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Asked and answered here hundreds of times...

The best way to deal with it is to filter spam on the server level.

For specific spammers, you can set filters on your BIS account.

AntAir Spam filter can help you also.

Those are your only real options.
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Old 06-24-2009, 12:28 PM   #4
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My business website and email are hosted by GoDaddy. They have a decent spam filter and message filter (two different processes) but for some unknown reason the filters go into effect after my mail is cc'd to my Blackberry. So none of this fancy filtering does my BB a bit of good. I sure would appreciate an effective spam filter for the Blackberry.

Jim
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Old 06-24-2009, 02:55 PM   #5
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Quote:
Originally Posted by jasbart View Post
My business website and email are hosted by GoDaddy. They have a decent spam filter and message filter (two different processes) but for some unknown reason the filters go into effect after my mail is cc'd to my Blackberry. So none of this fancy filtering does my BB a bit of good. I sure would appreciate an effective spam filter for the Blackberry.

Jim
Are you copying the email from the Godaddy account to a Blackberry-specific account, e.g., [email address]? If so, that might be part of the problem. Try reading the mail directly from the GoDaddy account using BIS.
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Old 06-24-2009, 08:06 PM   #6
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Quote:
Originally Posted by djm2 View Post
Are you copying the email from the Godaddy account to a Blackberry-specific account, e.g., [email address]? If so, that might be part of the problem. Try reading the mail directly from the GoDaddy account using BIS.
Yes, my mail is cc'd (originally GoDaddy called it "redirected") to [email address].

I don't understand what you mean by "reading the mail directly from the GoDaddy account using BIS." Can you elaborate?

Thanks very much, Jim
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Old 06-24-2009, 08:39 PM   #7
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Many of us do not recommend using the carrier supplied email address "xxx@carrier.blackberry.net". One main reason is there is no SPAM filtering at all on tha account and could be the source of a lot of the SPAM you see. If that address gets harvested, you can be open for lots of it.

In addition, you cannot take that address with you when and if you change carriers.

And finally, the only way to read mail to that account is on the BB. in a data outage, no mail in or out.
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Old 06-24-2009, 09:41 PM   #8
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Quote:
Originally Posted by Dubdub View Post
Many of us do not recommend using the carrier supplied email address "xxx@carrier.blackberry.net". One main reason is there is no SPAM filtering at all on tha account and could be the source of a lot of the SPAM you see. If that address gets harvested, you can be open for lots of it.

In addition, you cannot take that address with you when and if you change carriers.

And finally, the only way to read mail to that account is on the BB. in a data outage, no mail in or out.
I wasn't clear. The way my business email works is:
GoDaddy business email address is [email address].
All email that comes into GoDaddy/ [email address] is immediately cc'd to [email address].
In BIS I have it set so that the "reply to" for [email address] is [email address]
As far as I know, nobody sends any email to [email address]

I've had this setup for about 5 years. Everything works very well with the exception of the spam that's pushed to my BB. GoDaddy filters spam moderately well, but not before it cc's to my BB.

(My desktop, Outlook, polls GoDaddy every 5 minutes, so that's the other way I receive mail.)

(By the way, the reason why I get so much spam is from the fact that my business email address is public.)

Does anyone have a suggestion about routing mail through Gmail to take advantage of their excellent spam filters?

Thanks, Jim
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Old 06-25-2009, 05:39 AM   #9
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Reportedly Gmail has good spam filters, but if your business emails have any sensitive data, consider the privacy and security issues with gmail. I have filters set up on BIS that help reduce the spam that gets through to my BB. There are some common words spammers use in the subject lines, like degree, diploma, watches, enhancement, enlargement, sex, xxxxxx and variations of the spelling, etc. I have all that filtered out but there is still some that gets through.
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Old 06-25-2009, 01:37 PM   #10
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Quote:
Originally Posted by jasbart View Post
Yes, my mail is cc'd (originally GoDaddy called it "redirected") to [email address].

I don't understand what you mean by "reading the mail directly from the GoDaddy account using BIS." Can you elaborate?

Thanks very much, Jim
If you log onto the AT&T BIS web site, you should be able to create a login for your GoDaddy account so that the emails are directly accessed through the business account as opposed to redirected to your Blackberry account. You would receive the mail after the GoDaddy spam filters have cleaned the mailbox. The bad thing in comparison to what you are doing now is that the mail would often be delayed somewhat, by up to a maximum of 15 minutes.

This is exactly what I do with my public business account to keep spam to a minimum, although that account is not a Godaddy account. I suspect that you will need to have all of the relevant ISP information in order to get it to work properly.
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Old 06-25-2009, 01:49 PM   #11
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Quote:
Originally Posted by djm2 View Post
If you log onto the AT&T BIS web site, you should be able to create a login for your GoDaddy account so that the emails are directly accessed through the business account as opposed to redirected to your Blackberry account. You would receive the mail after the GoDaddy spam filters have cleaned the mailbox. The bad thing in comparison to what you are doing now is that the mail would often be delayed somewhat, by up to a maximum of 15 minutes.

This is exactly what I do with my public business account to keep spam to a minimum, although that account is not a Godaddy account. I suspect that you will need to have all of the relevant ISP information in order to get it to work properly.
Perhaps I'm mistaken, but isn't this "pulling" the email from the GoDaddy site, as opposed to having the email "pushed" to the Blackberry? The whole reason for having a Blackberry is the "push" nature of the email. Why have a Blackberry if you don't receive email in a timely manner?

I appreciate your efforts, but I think it's high time that Blackberry comes up with an effective spam filter, other than the highly ineffective one on BIS.

Jim
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Old 06-25-2009, 01:56 PM   #12
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No, it is still push because the BB is not initiating the request. RIM servers periodically poll the different accounts, and if and only if mail is available then it is pushed to the device. The difference is that in a polling environment the handheld would initiate the contact with the server and burn battery power, perhaps needlessly.

Have you tried the Antair spam product? Alternatively, install your own Exchange server and get BES services. Of course, you'll need to filter spam at the Exchange server as well.

Edit: While I have BES and get mail pretty much instantly on the BES-tied account, it is an interesting comment on contemporary life that 15 minutes is "too long" to wait for email when out of the office. I'm not sure it is an entirely healthy trend.

Last edited by djm2; 06-25-2009 at 01:57 PM..
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Old 08-01-2009, 12:23 AM   #13
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Quote:
Originally Posted by rr1455 View Post
HI,
I am getting over 300 emails a day, and about 10% are good....
We are doing a review on the best way to take care of this problem on what is new We have found 2 program priced at $29.00 and $49.00 each... Looking for me to test... Any comments would be great....

Roger
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