koleary19067 thanks for the help, really appreciate it. One more question, i downloaded the OS file, extracted it.. ran the .exe it puts the files into c:\Program Files\common files\research in motion\shared\loader\
Now when i kick off desktop manager after also deleting the vendor file and replaced the axl file... all it brings up is the verizon OS info in the application loader wizard.. if i go in and remove the verizon directory in the above path, then i am told no system software was detected. am i missing something?
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