BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 03-06-2007, 02:07 AM   #1
player1
New Member
 
Join Date: Mar 2007
Model: 8800
Carrier: T-Mobile
Posts: 2
Default Not recieving Yahoo emails

Please Login to Remove!

Hi all,

I've had my Blackberry for about 2 weeks now and all has been fine untill last saturday night.

All of a sudden no emails were being forwaded to the BB. I went online and requested the service books that I recieved but this had no effect either. I've rebooted the BB too many times to remember in the last couple of days and have been on the phone to my provider T-Mobile constantly. I followed their advice and went onto their dedicated BB web site and deleted my accounts and re created them (including all the filters - what a pain). The bottom line is I still have this problem.
Funny thing is I have a GMAIL acount that works fine and has done thoughout these last few days therfore I do not believe there is an issue with my BB device.

I have 3 different yahoo accounts and each one has packed in.

By the way I have managed to simply set up email forwarding from the yahoo web site for my main yahoo account to the gmail account so as a temp messure I recieve the emails (unfiltered) via this account.

Has anyone else had this issue?
is there something I'm missing?

Any comments or help would be most welcome.

Offline  
Old 03-06-2007, 11:23 PM   #2
nostril
Knows Where the Search Button Is
 
nostril's Avatar
 
Join Date: Feb 2007
Location: Houston TX
Model: 8900
Carrier: T-Mobile
Posts: 36
Thumbs up Yahoo /counterintuitive T-Moblile screen

If you are using the BB filters on T-Mobile,you have to be careful about how you have them configured. After you configure the filter you are shown a screen that seems to a summary of what your filter is supposed to do, but it is not!
If you have "do not forward message" radio button clicked then you will get NO mail! So make sure it is unchecked!
Offline  
Old 03-09-2007, 01:31 AM   #3
player1
New Member
 
Join Date: Mar 2007
Model: 8800
Carrier: T-Mobile
Posts: 2
Default

Quote:
Originally Posted by nostril
If you are using the BB filters on T-Mobile,you have to be careful about how you have them configured. After you configure the filter you are shown a screen that seems to a summary of what your filter is supposed to do, but it is not!
If you have "do not forward message" radio button clicked then you will get NO mail! So make sure it is unchecked!

T-mobile have admitted that there was a problem with both BTinternet and Yahoo over last weekend. The issue did get resolved on Wednesday.

In regards to your advise, I actually gave T-mobile my web password and details so as thy could investigate the problem so I doubt if they would have missed the radio button if it was enabled by mistake.

thanks anyway.
Offline  
Old 03-09-2007, 01:33 PM   #4
wiredwrx
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2006
Location: Los Angeles
Model: 8700c
Carrier: T=Mo
Posts: 202
Default

Quote:
Originally Posted by player1
so I doubt if they would have missed the radio button if it was enabled by mistake.
You are dealing with customer service/tech support, not rocket scientists (no disrespect intended to CS/TS reps) Assuming that was the issue, relying on them to make the "correct selection" is foolhearty. Just a word of caution.

Michael
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

VINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A
$90.0
VINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A   pictureAPPLE 820-0522-A Lite VRAM 128K.TESTED.SKU206876
$33.33
APPLE 820-0522-A Lite VRAM 128K.TESTED.SKU206876 pictureVINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A
$48.0
VINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A pictureAPPLE 630-0895-B VRAM 128K X 8 BOARD CARD VINTAGE
$153.99
APPLE 630-0895-B  VRAM 128K X 8 BOARD CARD VINTAGE pictureAPPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD >
$299.99
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD > picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.