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Old 06-04-2007, 09:01 PM   #1
bpheney
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Default Sync Issue - wireless

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Hi all,
My brother just got a 8800 ( I have the Pearl) and is trying to sync with outlook contacts. When he does he gets an error that says because the application is configured for wireless sync it is disabled. He is trying to sync with the USB cord and desktop manager app. Is it something I need to deactivate on the 8800?
Thanks!
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Old 06-04-2007, 09:47 PM   #2
Dubdub
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Maybe he installed Desktop Manager using the BES settings rather than BIS?
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Old 06-04-2007, 09:57 PM   #3
bpheney
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I removed the desktop software and reinstalled to confirm it was for BIS. No help....
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Old 06-05-2007, 01:00 AM   #4
EmptyInTheHead
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Is this a business device that was activated through BES or a personal phone? If it is a business device then his IT department will have set it up to wireless sync through BES.
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Old 06-05-2007, 07:40 AM   #5
bpheney
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Its a personal phone
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Old 06-05-2007, 08:37 AM   #6
Dubdub
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What application is he using for the sync - Outlook perhaps?
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Old 06-05-2007, 08:39 AM   #7
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Default wrong thread sorry

sorry

Last edited by Peejay; 06-05-2007 at 08:55 AM.. Reason: wrong thread
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