Quote:
To fix this error, you will have to simply plug your BB into your PC and run the application loader.
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this is not correct.......
according to rim, the jvm 102 error is caused by a hardware issue....(a suspected 3rd party chip in the ptn)....simply loading hh software is a
temp fix. it WILL reoccur again and again, sometimes in only days.
take it to service and repair, once verified that this is the jvm 102 error, they (the s&r dealer) are supposed to give you a refurbished or new ptn. if they have to ship one to you it is supposed to ship within 24 hours. they are also supposed to waive the normal exchange fee of $45.
if they
dont do this, call bb supprt from the store and the rep from tier 2 will talk to the dealer and set him straight for you....
all bb tiers and dealers were informed of this issue via email on sept 18, 2006.