BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-30-2005, 07:50 AM   #1 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2004
Location: in a house...
Model: lots
Carrier: Rogers
Posts: 1,148
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Moderate a users first 10 posts.

Please Login to Remove!

This place really needs it. I would wager a significant amount of money that if we looked at the first few posts from most people here, and looked at users with less than 10 posts we would see an interesting thing.

I bet we would find the same questions over and over, as well as flaimbait posts and a lot of posts that are already answered.

People even admit that they post a question, don't get a response like right away, so they search and find the answer.

There really needs to be some moderation put on the first 5 or 10 posts from a user. It would really help to keep the good information here at the front and get rid of all the BS.

As much as I like to argue, I would rather not have to by not having to read the same stuff over and over again. I would rather see the mods spend some time and filter out the redundant stuff before it goes public than have to confer about what to do about Corey.

Something else that I just kind of thought of too was maybe adding a option to the search button that would directly search the RIM KB as well... who knows... This winter if things slow down for me, maybe I can be of some help to develop something like this, but something needs to be done.

cd.
__________________
Hate Corey?

Wanna come kick my ass?

Find me at...
http://www.frappr.com/blackberryforums
Offline  
Old 09-30-2005, 09:29 AM   #2 (permalink)
CrackBerry Addict
 
ScOObydoo's Avatar
 
Join Date: Aug 2004
Model: Curve
Carrier: tmo
Posts: 829
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What about users with 702 posts that tell people to "shut up"? Should we moderate these too?

The one thing ALL bulletin boards have in common is "newbies". You can either tell them all to shut up and do a search, or welcome them, help them, and hope they'll stay and become valued members of the community.

Personally I pick the latter.
Offline  
Old 09-30-2005, 09:33 AM   #3 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

A good friend and long time poster just PM'd me and quit the forum because of you specifically Corey. You are NOT doing any service here whatsoever.

I think you need a time-out.
Offline  
Old 09-30-2005, 09:53 AM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Posts: 217
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I would've thought that moderating the first 10 posts for new members would be counterproductive. If I went to a new forum, and DARED to ask a question that had already been answered, and my post suddenly disappeared into oblivion, I would be inclined to form a particular opinion of the moderators on that board, and promptly take my questions elsewhere.

Not only that, but constantly seeing posts answered with "Search" gets just as boring as the repetetive(sp) posts themselves. Also...god help anyone that has to go looking for help on the "Search" feature of their BlackBerry.
Offline  
Old 09-30-2005, 09:53 AM   #5 (permalink)
Thumbs Must Hurt
 
gregg's Avatar
 
Join Date: Dec 2004
Model: 8100
Carrier: AT&T
Posts: 141
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ScOObydoo
What about users with 702 posts that tell people to "shut up"? Should we moderate these too?

The one thing ALL bulletin boards have in common is "newbies". You can either tell them all to shut up and do a search, or welcome them, help them, and hope they'll stay and become valued members of the community.

Personally I pick the latter.
You go ScOOby....
Offline  
Old 09-30-2005, 09:58 AM   #6 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Quote:
Originally Posted by ventmore
I would've thought that moderating the first 10 posts for new members would be counterproductive. If I went to a new forum, and DARED to ask a question that had already been answered, and my post suddenly disappeared into oblivion, I would be inclined to form a particular opinion of the moderators on that board, and promptly take my questions elsewhere.

Not only that, but constantly seeing posts answered with "Search" gets just as boring as the repetetive(sp) posts themselves. Also...god help anyone that has to go looking for help on the "Search" feature of their BlackBerry.
Actually I use the search feature all the time to find my previous posts to answer the same questions over and over and over....
Offline  
Old 09-30-2005, 10:00 AM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Posts: 217
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NJBlackBerry
Actually I use the search feature all the time to find my previous posts to answer the same questions over and over and over....
Fair enough...but not quite what I was getting at
Offline  
Old 09-30-2005, 10:03 AM   #8 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

I know what you were getting at

People don't want to search. If they try they can find the answers to > 95% of the first time postings. I gave up a long time ago suggesting that people search.
Offline  
Old 09-30-2005, 10:04 AM   #9 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2004
Location: in a house...
Model: lots
Carrier: Rogers
Posts: 1,148
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

How about driving all the knowledgable people away from the forum because they are sick of all the repeat questions?

NJB, if your friend quit the forum because of me... oh well... he could have filtered me out.

I participate in many forums where the first 10 posts are moderated... and you know what? They are great forums... there is no BS, no begging, no crying, no idiots... Just good information in *every* thread.

Give me a time out if you want... I don't really care.

By having a moderator approve or disapprove a post doesn't scare people away. If a post is disapproved, a PM can be sent to the person explaining why it was disapproved with a link to a thread where it has already been answered. It's not that tough or scary.

Either way... what is counterproductive is filling the forum with the same stuff over and over.

NJB... who quit? I'll shake their hand.

cd.
__________________
Hate Corey?

Wanna come kick my ass?

Find me at...
http://www.frappr.com/blackberryforums
Offline  
Old 09-30-2005, 10:12 AM   #10 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Posts: 217
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NJBlackBerry
I know what you were getting at

People don't want to search. If they try they can find the answers to > 95% of the first time postings. I gave up a long time ago suggesting that people search.
Gotcha

It's true that people could find what they were looking for if they tried, but unfortunately they just seem to be too damn lazy......kind of...why should we bother, when someone will just hand it to us on a plate.

However, it has to be considered that some people genuinely(sp) have either searched with the wrong keywords, or are visiting this place as their first ever forum, and simply don't know any better. I would rather give people the benefit of the doubt, and answer their question...maybe also suggesting that they search next time, than simply say "Search".
Offline  
Old 09-30-2005, 10:13 AM   #11 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Corey has been given a 7 day time out.
Offline  
Old 09-30-2005, 10:15 AM   #12 (permalink)
BlackBerry Extraordinaire
 
stonent's Avatar
 
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The problem with search functions on boards like this is, we've all gotten so accustomed to google, that nothing ever seems to work as well.

With all it's faults, I'm still partial to PHPBB vs Vbulletin.
__________________
Stonent

Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Offline  
Old 09-30-2005, 10:15 AM   #13 (permalink)
BlackBerry Extraordinaire
 
stonent's Avatar
 
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

However, you can do a targeted search from google by entering a search string such as:

4.0.2 site:www.blackberryforums.com
__________________
Stonent

Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Offline  
Old 09-30-2005, 10:16 AM   #14 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Posts: 217
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by corey@12mile
By having a moderator approve or disapprove a post doesn't scare people away. If a post is disapproved, a PM can be sent to the person explaining why it was disapproved with a link to a thread where it has already been answered. It's not that tough or scary.

Either way... what is counterproductive is filling the forum with the same stuff over and over.
I agree, if it was done in that way, then it would not scare people away
Offline  
Old 09-30-2005, 10:20 AM   #15 (permalink)
Talking BlackBerry Encyclopedia
 
Talldog's Avatar
 
Join Date: Jan 2005
Location: Connecticut
Model: 8330
Carrier: Verizon
Posts: 213
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Of course, if you're going to get all rigid and dogmatic about using the search facility, it would help if it was more robust (for instance, any words, all words, exact phrase, boolean operators, etc.). I've found it less than helpful on many occasions.
__________________
Talldog
Offline  
Old 09-30-2005, 10:20 AM   #16 (permalink)
BlackBerry Extraordinaire
 
stonent's Avatar
 
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

When I was an active member of the Dell forums, we had a thread we made for the most common laptop question: "My screen size shrunk" and the answer was press Fn+F7 but it got so annoying seeing 5 posts on the same page with the same question that I mad a thread with the answer in it and then had somoene link to it. Then the next time someone asked it, they would link to the other thread that linked to mine. So each time the question was asked it would take the user longer and longer to get to the answer.

"Oh that question is answered here *LINK*"
Click
"Oh that question is answered here *LINK*"
Click
"Oh that question is answered here *LINK*"
Click
"Oh that question is answered here *LINK*"
Click
"Oh that question is answered here *LINK*"
Click
"Oh that question is answered here *LINK*"
Click
"Press Fn+F7 to fix the issue, and please use the search function as this is the top most commonly asked question in the laptop forums"
__________________
Stonent

Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Offline  
Old 09-30-2005, 10:37 AM   #17 (permalink)
Talking BlackBerry Encyclopedia
 
Talldog's Avatar
 
Join Date: Jan 2005
Location: Connecticut
Model: 8330
Carrier: Verizon
Posts: 213
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by stonent
However, you can do a targeted search from google by entering a search string such as:

4.0.2 site:www.blackberryforums.com
Whoa!! This is pretty cool, other than the fact that if you do a search for "search button" it shows every single post involving someone with "knows where the search button is" under their name.

This should be part of the newcomer sticky, if it isn't already.
__________________
Talldog
Offline  
Old 09-30-2005, 10:38 AM   #18 (permalink)
BlackBerry Extraordinaire
 
stonent's Avatar
 
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Talldog
Of course, if you're going to get all rigid and dogmatic about using the search facility, it would help if it was more robust (for instance, any words, all words, exact phrase, boolean operators, etc.). I've found it less than helpful on many occasions.
http://www.google.com/services/free.html

Perhaps the admins can put a google site-search box here so people can easily use google to search the site.

__________________
Stonent

Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Offline  
Old 09-30-2005, 10:52 AM   #19 (permalink)
BlackBerry Extraordinaire
 
KonTiki's Avatar
 
Join Date: Jun 2005
Location: NJ, USA
Model: 9650
OS: 6.0.0.524
PIN: 007
Carrier: Verizon
Posts: 2,762
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Excelent suggestion Stonent.Are the Moderators looking, just teasing I know they are, and NJBlackBerry I am not an advocate of time out or the like but I commend you on corey's, it was about time, he had become greatly annoying, if you dont want to answer or want to tell someone who is new about the search function, either point the search function nicely like others do or simply ignore the post you dont even have to read it, but there is no need for rudeness. I know I too at times have even been rude and I apologize to anyone I may have but maybe this way we can improve on the great asset we have here in this forum.
__________________
BB Tour 9650


Running OS 6.0.0.524

Last edited by KonTiki : 09-30-2005 at 10:55 AM.
Offline  
Old 09-30-2005, 11:02 AM   #20 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ScOObydoo
The one thing ALL bulletin boards have in common is "newbies". You can either tell them all to shut up and do a search, or welcome them, help them, and hope they'll stay and become valued members of the community.

Personally I pick the latter.
It's always a better approach, although not all moderators like that. There was a time that some of us told newbies to do a search, but that got annoying and tedious, so we just gave up on that. Letting the user community take care of itself; people answering people's posts.

When this board was small, I was helping a lot of newbies, but with the size of this forum now and my current work situation, I don't have the time that I used to.

It would be interesting to have a forum system that could intelligently suggest "recommended threads" (much like Amazon's recommended books, etc), or at least allow experienced users to more easily input a "referred thread". So duplicate questions almost instantly have helpful referral link. One can dream, eh...?
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.