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Old 06-02-2008, 02:31 PM   #1 (permalink)
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Default Does IM (MSN, Yahoo, Google Talk) get charged as text messages?

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I got a rude awakening today when I was billed for Text Messages when I don't remember having used any.

The billing rep at T-Mobile told me the charges were from MSN messages. I was totally under the impression that IM through the chat applications that come pre-installed were included in my unlimited data plan.

Can someone please confirm whether or not I should be billed for these?

Thanks!
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Old 06-02-2008, 02:34 PM   #2 (permalink)
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It is according to the application you use.. some are SMS-based, most are now data usage.

The OZ application is SMS based.

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Old 06-02-2008, 02:37 PM   #3 (permalink)
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Thanks for that super-fast response.

All the applications used were the ones that came pre-installed on my T-Mobile (USA) Curve 8320. They show up as Yahoo! Messenger and Windows Live Messenger. How can I find out if they're data or SMS based?
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Old 06-03-2008, 01:30 PM   #4 (permalink)
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Quote:
Originally Posted by Rocketdog View Post
Thanks for that super-fast response.

All the applications used were the ones that came pre-installed on my T-Mobile (USA) Curve 8320. They show up as Yahoo! Messenger and Windows Live Messenger. How can I find out if they're data or SMS based?
Do you have a data plan with you carrier as of yet? If you do both MSN and AOL Yahoo messenger should run off data plans. I would look into getting JiveTalk. Cheap program and probably the best multi-network IM client for the blackberry.
Hope this helps
Barrett
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Old 06-03-2008, 02:55 PM   #5 (permalink)
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Quote:
Originally Posted by Rocketdog View Post
Thanks for that super-fast response.

All the applications used were the ones that came pre-installed on my T-Mobile (USA) Curve 8320. They show up as Yahoo! Messenger and Windows Live Messenger. How can I find out if they're data or SMS based?
Sounds like that may be OZ and if so its def SMS
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Old 06-05-2008, 05:36 PM   #6 (permalink)
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Quote:
Originally Posted by DexrexLLC View Post
Do you have a data plan with you carrier as of yet? If you do both MSN and AOL Yahoo messenger should run off data plans. I would look into getting JiveTalk. Cheap program and probably the best multi-network IM client for the blackberry.
Hope this helps
Barrett
I have unlimited blackberry through t-mobile - doesn't that count as a data plan? I can use google maps with no problem.
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Old 06-06-2008, 04:08 AM   #7 (permalink)
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In the UK on T-Mobile that should be enough as far as I know.

Over in the states, I would not know I am afraid. I think alot of their tariffs and inclusive data plans etc are different.
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Old 06-10-2008, 07:08 AM   #8 (permalink)
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Quote:
Originally Posted by Rocketdog View Post
Thanks for that super-fast response.

All the applications used were the ones that came pre-installed on my T-Mobile (USA) Curve 8320. They show up as Yahoo! Messenger and Windows Live Messenger. How can I find out if they're data or SMS based?
the preinstalled IM clients use text messages. this is buried within the t-mobile website.

you need a client like Jivetalk or IM+. these use data and not sms.
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