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Old 06-11-2009, 12:22 PM   #1 (permalink)
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Got a message earlier stating to update MSN account password. Did that but the blackberry server not authenticating...I noticed that quite a few guys have this very same problem over in the Curve forum...anyone here experiencing that?
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Old 06-11-2009, 01:27 PM   #2 (permalink)
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I'm getting the same error. And when I tried opening up my email setup tool it just loads and loads. What happened was Blackberry did maintenance on the email servers to enhance and fix some issues with Hotmail/MSN and now everyone is trying to connect to validate their email(s). Blackberry's suggestion is to just keep trying to get in either on the website or email settings on your phone.
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Old 06-11-2009, 01:57 PM   #3 (permalink)
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All Live.com, MSN and hotmail accounts will need to revalidate.

See the KB article here:

View Document
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Old 06-11-2009, 02:03 PM   #4 (permalink)
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Quote:
Originally Posted by JSanders View Post
All Live.com, MSN and hotmail accounts will need to revalidate.

See the KB article here:

View Document
Have you been able to connect JSanders? I am still trying.
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Old 06-11-2009, 02:15 PM   #5 (permalink)
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Quote:
Originally Posted by JSanders View Post
All Live.com, MSN and hotmail accounts will need to revalidate.

See the KB article here:

View Document
Well based on the email I received I knew I was suppose to do that...but I'm thinking there must be a problem with the BB Server and MSN mail servers because that process is not working at all.
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Old 06-11-2009, 02:18 PM   #6 (permalink)
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If you click the link JSanders posted or read what I wrote, it will confirm your suspicions.
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Old 06-11-2009, 02:21 PM   #7 (permalink)
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Quote:
Originally Posted by project86 View Post
If you click the link JSanders posted or read what I wrote, it will confirm your suspicions.
I did but that didn't help...anyways I just pick this info up from another forum:

"If you have msn or hotmail email address; you may have noticed this morning that your email was not coming through. There was Windows Live/Blackberry update overnight which unvalidated EVERYONES hotmail.
Due to this everyone logging into BIS site via device/webclient is experiancing lagging and errors when trying to revalidate, then basically BIS decided to crash all together.
The hold times here are astronomical. ccare is cold tsfring but have been adv not to tsfr anymore because there is nothing to be done.

I am SO SO sorry about this; Blackberry is aware of the issue and we are hoping the issue will be resolved ASAP.


I will do the best I can to keep everyone updated to the end of my shift. Im sure there are other techs who will take my place in updating this afternoon."



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Old 06-11-2009, 02:25 PM   #8 (permalink)
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Is there an echo in here? I think I just said that above in response to your question. Did you read my post dawiz?
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Old 06-11-2009, 02:30 PM   #9 (permalink)
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Quote:
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Is there an echo in here? I think I just said that above in response to your question. Did you read my post dawiz?
What's the echo? Or is it you don't know the definition of the word you are using? J's link point to the BB Technical Solution Center so I'm guessing you read that...I'm making reference to another forum where I picked up some info from a Verizon Tech...don't try to be a smart mouth.
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Old 06-11-2009, 02:44 PM   #10 (permalink)
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Just got a phone call that the problem has been resolved...I tried and now my account has been re-validated...
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