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jen1982 04-27-2010 03:23 AM

Problem with Facebook Application, Please Help
 
I've just downloaded the application for facebook which was on the facebook site, but everytime I try to access through this app it always states:

Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support.

This has been the same message for days now, I can access the website via my web browser, but never with this app, can anyone help?

MidnightDraven 04-27-2010 05:26 AM

You need a BLACKBERRY DATA PLAN.
Do you have this?

Noodle22 04-27-2010 07:16 AM

Since you also do not seem to know what a carrier is, it is the person you pay for the services to make your phone ring. Without them you cannot call, text, or surf. I suggest you update your profile with who that is so others may assist you.

They are the ones you need to talk to about adding a BLACKBERRY data plan.

jen1982 04-27-2010 01:52 PM

Quote:

Originally Posted by Noodle22 (Post 1599746)
Since you also do not seem to know what a carrier is, it is the person you pay for the services to make your phone ring. Without them you cannot call, text, or surf. I suggest you update your profile with who that is so others may assist you.

They are the ones you need to talk to about adding a BLACKBERRY data plan.

Thanks for the replys.

The carrier must be vodafone then.

I can browse the internet and call etc, but for some reason I cannot access the facebook application nor the windows messenger, always says:

"Data Services Unavailable"

or

"Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support"

I can browse using the web browser and access facebook and other websites fine, but the apps just don't seem to be working..

Any suggestions?

fonejunkie 04-27-2010 02:04 PM

Contact your service provider (Vodafone) and have them verify that your account has been provisioned with a BlackBerry data plan. If you do not have a BlackBerry SPECIFIC data plan, any BlackBerry apps will not work. Period.

jen1982 04-27-2010 02:07 PM

Quote:

Originally Posted by fonejunkie (Post 1599933)
Contact your service provider (Vodafone) and have them verify that your account has been provisioned with a BlackBerry data plan. If you do not have a BlackBerry SPECIFIC data plan, any BlackBerry apps will not work. Period.

Understood, I will contact them tomorrow.

Does anyone know how much they charge for data plans in the UK?

fonejunkie 04-27-2010 02:21 PM

Quote:

Originally Posted by jen1982 (Post 1599935)
Understood, I will contact them tomorrow.

Does anyone know how much they charge for data plans in the UK?

I don't know what the carriers charge in the UK... in the US, it averages about $30 (xxx8364;24 / 21.5) / month

jen1982 04-27-2010 02:25 PM

Quote:

Originally Posted by fonejunkie (Post 1599943)
I don't know what the carriers charge in the UK... in the US, it averages about $30 (24 / 21.5) / month

Wow that's quite expensive, so this data plan if just to get the apps to work? Do you get unlimited internet access for it aswell?

MidnightDraven 04-27-2010 03:13 PM

Its around 5 a month for a blackberry data plan, and yes, with vodafone, it should include internet.

jen1982 04-28-2010 02:12 AM

Quote:

Originally Posted by MidnightDraven (Post 1599959)
Its around 5 a month for a blackberry data plan, and yes, with vodafone, it should include internet.

Just called them and it should be fully operational around 10am

Thank you all for your help and assistance (y)


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