BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-27-2010, 03:23 AM   #1 (permalink)
New Member
 
Join Date: Apr 2010
Model: STORM
PIN: N/A
Carrier: NOT SURE
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem with Facebook Application, Please Help

Please Login to Remove!

I've just downloaded the application for facebook which was on the facebook site, but everytime I try to access through this app it always states:

Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support.

This has been the same message for days now, I can access the website via my web browser, but never with this app, can anyone help?
Offline  
Old 04-27-2010, 05:26 AM   #2 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

You need a BLACKBERRY DATA PLAN.
Do you have this?
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 04-27-2010, 07:16 AM   #3 (permalink)
BlackBerry Extraordinaire
 
Noodle22's Avatar
 
Join Date: Nov 2009
Location: British Columbia
Model: 8520
OS: 5.0.0.509
PIN: N/A
Carrier: Rogers
Posts: 2,021
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Since you also do not seem to know what a carrier is, it is the person you pay for the services to make your phone ring. Without them you cannot call, text, or surf. I suggest you update your profile with who that is so others may assist you.

They are the ones you need to talk to about adding a BLACKBERRY data plan.
__________________
Superfast Superfast
I come in last, but just in time for breakfast.
Keep it through, Keep it through, forever
blue.
Offline  
Old 04-27-2010, 01:52 PM   #4 (permalink)
New Member
 
Join Date: Apr 2010
Model: STORM
PIN: N/A
Carrier: NOT SURE
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Noodle22 View Post
Since you also do not seem to know what a carrier is, it is the person you pay for the services to make your phone ring. Without them you cannot call, text, or surf. I suggest you update your profile with who that is so others may assist you.

They are the ones you need to talk to about adding a BLACKBERRY data plan.
Thanks for the replys.

The carrier must be vodafone then.

I can browse the internet and call etc, but for some reason I cannot access the facebook application nor the windows messenger, always says:

"Data Services Unavailable"

or

"Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support"

I can browse using the web browser and access facebook and other websites fine, but the apps just don't seem to be working..

Any suggestions?
Offline  
Old 04-27-2010, 02:04 PM   #5 (permalink)
Just me
 
fonejunkie's Avatar
 
Join Date: Jul 2006
Model: iFone
OS: iOS4
PIN: Not on my iPhone5
Carrier: iPhone5 on AT&T Mobility
Posts: 2,292
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Contact your service provider (Vodafone) and have them verify that your account has been provisioned with a BlackBerry data plan. If you do not have a BlackBerry SPECIFIC data plan, any BlackBerry apps will not work. Period.
Offline  
Old 04-27-2010, 02:07 PM   #6 (permalink)
New Member
 
Join Date: Apr 2010
Model: STORM
PIN: N/A
Carrier: NOT SURE
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by fonejunkie View Post
Contact your service provider (Vodafone) and have them verify that your account has been provisioned with a BlackBerry data plan. If you do not have a BlackBerry SPECIFIC data plan, any BlackBerry apps will not work. Period.
Understood, I will contact them tomorrow.

Does anyone know how much they charge for data plans in the UK?
Offline  
Old 04-27-2010, 02:21 PM   #7 (permalink)
Just me
 
fonejunkie's Avatar
 
Join Date: Jul 2006
Model: iFone
OS: iOS4
PIN: Not on my iPhone5
Carrier: iPhone5 on AT&T Mobility
Posts: 2,292
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jen1982 View Post
Understood, I will contact them tomorrow.

Does anyone know how much they charge for data plans in the UK?
I don't know what the carriers charge in the UK... in the US, it averages about $30 (xxx8364;24 / 21.5) / month
Offline  
Old 04-27-2010, 02:25 PM   #8 (permalink)
New Member
 
Join Date: Apr 2010
Model: STORM
PIN: N/A
Carrier: NOT SURE
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by fonejunkie View Post
I don't know what the carriers charge in the UK... in the US, it averages about $30 (24 / 21.5) / month
Wow that's quite expensive, so this data plan if just to get the apps to work? Do you get unlimited internet access for it aswell?
Offline  
Old 04-27-2010, 03:13 PM   #9 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

Its around 5 a month for a blackberry data plan, and yes, with vodafone, it should include internet.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 04-28-2010, 02:12 AM   #10 (permalink)
New Member
 
Join Date: Apr 2010
Model: STORM
PIN: N/A
Carrier: NOT SURE
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by MidnightDraven View Post
Its around 5 a month for a blackberry data plan, and yes, with vodafone, it should include internet.
Just called them and it should be fully operational around 10am

Thank you all for your help and assistance
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.