BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-21-2010, 01:12 PM   #1 (permalink)
BlackBerry Extraordinaire
 
fourstringfuror's Avatar
 
Join Date: Aug 2006
Location: Seattle
Model: Z10
OS: 10.2.1.53
Carrier: VZW
Posts: 1,034
Post Thanks: 36
Thanked 68 Times in 60 Posts
Default Facebook Ate My Contacts

Please Login to Remove!

I hope this isn't a rehash of another post. I deleted the FB app this morning because of the endless 503 errors I was getting. Upon reboot, I found that every single one of my contacts had been deleted, including those not linked to FB. Given that I use my phone for work quite often, I'm naturally a little concerned. Is there a way to restore my contacts? Thanks much.
Posted via BlackBerryForums.com Mobile
Offline  
Old 09-21-2010, 01:19 PM   #2 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Do you have a recent backup?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 09-22-2010, 12:48 AM   #3 (permalink)
BlackBerry Extraordinaire
 
fourstringfuror's Avatar
 
Join Date: Aug 2006
Location: Seattle
Model: Z10
OS: 10.2.1.53
Carrier: VZW
Posts: 1,034
Post Thanks: 36
Thanked 68 Times in 60 Posts
Default

I have a backup, which I am in the process of restoring. We shall see. Just wondering if there was something else I could try before going down this road.
__________________
"The price of liberty is eternal vigilance." -Thomas Jefferson
Offline  
Old 09-22-2010, 08:06 AM   #4 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

If your contacts are not on your device, the only way to get them back is to do an advanced restore of your address book.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 09-23-2010, 11:58 PM   #5 (permalink)
BlackBerry Extraordinaire
 
fourstringfuror's Avatar
 
Join Date: Aug 2006
Location: Seattle
Model: Z10
OS: 10.2.1.53
Carrier: VZW
Posts: 1,034
Post Thanks: 36
Thanked 68 Times in 60 Posts
Default

Restoring my backup file failed to restore my contacts. Very odd.
__________________
"The price of liberty is eternal vigilance." -Thomas Jefferson
Offline  
Old 09-24-2010, 07:43 AM   #6 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Did you try an advanced restore?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 09-24-2010, 09:46 PM   #7 (permalink)
BlackBerry Extraordinaire
 
fourstringfuror's Avatar
 
Join Date: Aug 2006
Location: Seattle
Model: Z10
OS: 10.2.1.53
Carrier: VZW
Posts: 1,034
Post Thanks: 36
Thanked 68 Times in 60 Posts
Default

I did not. I'll dig around for info on how to do that. Thanks.
__________________
"The price of liberty is eternal vigilance." -Thomas Jefferson
Offline  
Old 09-25-2010, 06:56 AM   #8 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,733
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

Were you sync'ing your contacts with anything? If they are not on the device, and not in a backup file, then re-sync'ing with something you previously sync'd with is your last resort, short of manually entering again.
__________________
- Ira
Offline  
Old 09-25-2010, 07:23 PM   #9 (permalink)
BlackBerry Extraordinaire
 
fourstringfuror's Avatar
 
Join Date: Aug 2006
Location: Seattle
Model: Z10
OS: 10.2.1.53
Carrier: VZW
Posts: 1,034
Post Thanks: 36
Thanked 68 Times in 60 Posts
Default

No, they weren't. Many, not all, contacts were connect to Facebook contacts. A painful lesson learned, which I apparently needed. Never doing that again.

That aside, what could cause all my BB contacts to be wiped out by deleting the FB app?
__________________
"The price of liberty is eternal vigilance." -Thomas Jefferson
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.