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Old 08-21-2013, 07:45 AM   #1 (permalink)
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Default Facebook upgrade issues

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Hi all
I'm new here so hello!

My issue is that I upgraded to the next version of Facebook today after receiving a request to do so. Since I did it I'm unable to use any of the icons across the top of screen I.e. profile, messages etc. also, the menu key wont work when I'm logged in.

This new version is 4.1.0.19

I also get this message "uncaught exception. Java.lang.noclassdeffound error"

I've a blackberry bold 9780 and I've no idea what's going on!
Thanks for your help
Debbie
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Old 08-21-2013, 08:16 AM   #2 (permalink)
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Default Re: Facebook upgrade issues

Hi Debbie,

Welcome to the forum.

Have you tried pulling your battery out of your device for a minute and then placing back in? This sometimes corrects the issue. In this case I would delete the application and try reinstalling. If that doesn't work, I would roll back to the previous version.



You can download a previous version of FaceBook from this link http://theiexplorers.com/OTA/#Facebook (Visit the link from your browser on your device)
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Old 08-21-2013, 11:47 AM   #3 (permalink)
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Hi
Thanks for this, yeah the battery pull didn't work so I'll go back to the old version. How do I know what my operating system is so I can download the right version?
Cheers
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Old 08-21-2013, 11:52 AM   #4 (permalink)
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Default Re: Facebook upgrade issues

You can type "myver" without the quotes in a BBM message/Notes and press space.

If you have universal search enabled you can just type "version" without the quotes from the homescreen and then select the Options Icon.
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Old 08-24-2013, 12:30 PM   #5 (permalink)
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Old 10-02-2013, 03:58 AM   #6 (permalink)
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Default Re: Facebook upgrade issues

ohh i have z 10 and i didn't face this kind of problem and my uncle is using bold 9780 and he didn't face this problem too
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Old 10-02-2013, 10:26 AM   #7 (permalink)
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Default Re: Facebook upgrade issues

Quote:
Originally Posted by Ablion View Post
ohh i have z 10 and i didn't face this kind of problem and my uncle is using bold 9780 and he didn't face this problem too
Thanks for bumping an old threads.
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