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Originally Posted by Liv Okay, I am definitely interested in using exchange my mail, but had a few questions.

I have my BB synced to both my desktop and laptop. I'm using EMM. I just got it a week ago. Dave at tech support was great! The cool thing about EMM is that from what Dave told me you can tether to your laptop with no additional charges, there are none of those cingular "crazy" data charges that some customers get and that the EMM browser is faster due to compression then the standard browsers.
As for the email: from EMM you get one email address or you can bring over one from a domain name that you own. That is the fast "instant on" one. Your others you will get from the BIS with the usual 15 minute polling delays. BB allows you ten and with your EMM one, you've got 11. You can also forward email to your EMM address and that would be instant. As for the return address: until cingular upgraded to the new BIS, only T-Mo has so far, you pick a default sent from address, it should be the enterprise one at EMM, and that's what people see. Actually, most will see the name you set. When the upgrade goes through, probably 2Q, then you can select the sent from address. With either bbReply or Pocket Day (a great program) you can chose the 'reply to' address, but still not the 'sent from' one.
You will also get a cingular bb address that is instant as well (this makes 12). I don't give that out as I would not want to get spam on it, but I do use it for news services.
I hope this helps.

Yes, this helps tremendously

Okay, I will have to make a decision on which domain I want to reply from them. Hmmm. That gets a bit complicated being that each email address I am using is from a different company. Ha. I will have to figure out how to get that all to work out.

Allwireless,

How do I set up Outlook to sync at home and at work? Will it generate a new key if I set up the Desktop Manager the same in both places?

As a big-time Mac evangelist, I felt fortunate to be asked by David to be a tester as EMM worked this week to setup their Entourage support. Suffice to say that EMM will be officially rolling out their Entourage support today or tomorrow and I wanted to give them my highest recommendation!

Even as a "tester," David and the staff had me up and running in minutes with simple, easy-to-follow setup instructions. I'm now able to see the same information on my Windows box at work (XP/Outlook 2003), my Powerbook at home (Tiger/Entourage 2004), and my 7130e which is my constant companion...

In short, Mac faithful now have another option for a hosted BES provider. A big thanks to David and the rest of the EMM staff for making the decision to extend their offering to the Mac community.

Feel free to e-mail or PM me if I can provide any other information regarding my positive experience with EMM.

I am excited about the Mac support myself. I just opened an account with exchangemymail.com today. It was excellent and fast service. Entourage capability, and maybe even the ability to work with GroupCal so I can use Mail and iCal would just be gravy on top.

I plan on researching the service to suggest to our clients. I work at a consulting and outsourcing company.

I highly recommend them!!!!

Just a little update. As has been posted here numerous times. Outstanding service.

With following their knowledgebase and getting the information from David (a speedy response at that), it works perfectly.

If you have a Mac and a Blackberry, but no corporate backend, this is the best solution out there.

Will the hosted BES support RSA SecureID hardware or software tokens? Has anyone had luck with the new RSA software token developed for RIM and soon to be released for Treos? Any help surrounding the use of RSA SecureID tokens with Blackberries would be extremely helpful.

Thanks in advance...

After contemplating whether or not to get a hosted exchange server for a while, I finally decided to get ExchangeMyMail last week. Although I had a few issues with activating the BES (due to the 8700c), Dave at ExchangeMyMail responded almost instantaneously to my questions. I got the BES started that very same night. I would HIGHLY recommend ExchangeMyMail if you are contemplating a hosted BES.

Additionally, Ramble, Google Local (invaluable on trips and around town), and the internet work--NO MORE CINGULAR HASSLES!. Not to mention that they all work at much faster speeds than through the BlackBerry Browser on Cingular.

ok, without reading the thread and just for curiosity sake. Does anyone offer hosted BES with Domino?

And just like that it's back.

Having trouble activating. I have been talking with Dave but I'm sure it's after hours now. I started the Enterprise activation on the BB and it stopped at 90% my Address Book and a few other items still say "initializing" and not "completed" The first time it happend I went back to try again and now my Enterprise Activation icon is gone. So I go into Advanced option and do it again from there. Same thing. 90% and BB freezes. Anyone run into this? I am on Cingular Orange and have full bars with Edge.

I think I remember Dave saying problems with the Enterprise Activation and the 8700c were VERY common.

If I remember correctly the solution was to reload the OS and attempt the activation again.

Thanks lgreenberg. Yep that's basically what Dave said. Wipe it clean. I did and everything worked fine after that. It's a good thing I had Minisafe to store my application registration keys though.

Quick question. Since my Outlook is now connecting to EMM's exchange server have setup my pop3 account to send/receive with Outlook. I don't guess my pop3 is going to synch with the server. Unfortunatley, I can't forward my pop3 from the server end. I guess I am still stuck using the Outlook redirector(Sperry Software) until I can get everyone to begin using my new email address.

I'm not sure I can answer that one.

If you can't forward your POP3 account to the EMM account then I don't see how it'll sync with their servers. Your POP3 account doesn't allow any sort of mail forwarding?

Maybe you can set up a forwarding rule in Outlook. So that when a new POP3 message comes in it's forwarded to your EMM address?

You might want to also change the reply address for your POP3 account to your new EMM address as well.

That's what I am going to have to do. Before BES I had Outlook redirect with Sperry Software's redirector to my Cingular BB address. Now I will just redirect it to my EMM address.

How have you found the spam and virus protection features with EMM? Good?

I'm not currently using their SPAM or Virus protection.

I have a pre-paid subscription to McAfee Virus Scan and Spam Killer so I've been sticking to that. When it runs out I'll give their service a try.

Is it just me?

My Outlook won't connect to EMM this morning @ 6:15 AM EST.

I can't seem to access the Outlook web client from EMM either.

Can't send/receive on the Blackberry either.

Looks like everything is down right now for me. :(

I just realized that I haven't gotten any new mail in about 4 hours or so.

I'll try calling EMM and see if they have an emergency support number.

Let us know what you find out.

Their "support log-in" page is down too.

I just left a message on their after-hours support voicemail box.

Hopefully things will get fixed up soon.

I'm down to @7:15am Eastern time

Not a good sign for my second day of service with EMM. Is this a very rare thing with EMM from your experience with them? I'm sending just fine from my Cingular BB address.

To be honest, I just signed up this past Thursday, after moving over from 4smartphone.net.

Reading all of the good reviews that EMM got from other members here, pretty much convinced my to switch over after getting my 7100i earlier in the week.

I have to say that I'm quite pleased at how quickly support questions sent via the support page are answered, and I'm now syncing data on my BB and my PPC-6700 too.

Overall, I'm very happy, hopefully this outage will be resolved quickly...

This is the first time I've experienced a lengthy outage so I'd say it's rare.

How do you choose to send from the Cingular address?

When I go to compose an email I have a choice in the "from" address. Click the trackwheel and It shows either Desktop(EMM) or web client which is my BIS cingular address.

Thanks!

I too left a message on the "after hours" support mailbox about an hour and a half ago - no call back or resolution of service at this point. :(. Not good for my second day of service too. I can trace the issue back to *at least* 5:15AM (I keep all of my EMM e-mail also stored on a conventional POP account for issues like this).

Spoke with Customer Service this morning (6:15am Vancouver Time)
They did say that they are having a couple problems and figured that they would have the system back up and running very shortly

Yep, seems to be back up for the most part. I'd be interested to see what caused the outage (and why it went undetected for so long).

All is well.

I'm confused. How would internet access be quicker using BES? I'm completely new to BB, and am currently in the process of shopping around for service, and BlackBerrys.

the server compresses the data, then pushes it to the handheld. It is able to do this faster than the handheld can do it.

Maybe someone else here will have some mroe info as well..

anyone?

Not that I know of. I think the Hosted Industry has settled on Exchange.

One more quick question...why would 3rd party apps not work without BES? If a BB has unlimited data access, wouldn't that be for non-BB software also?

Ok, I feel like a total noob, which I am(lol), but also, having a BES allows you to browse the web on the BB with images, correct? Otherwise what happens?

A quick question - Since I am now using EMM, which is running on my work computer with Outlook I also want to be able to synch my home computer with the PIM settings to to synch with Outlook via the USB. It seems though I can't do it this way because BES is limiting me to wireless synch. Is it not possible bothe ways? Do I need to setup my Outlook at home via just as it is at work with EMM?

You do see images when browsing with the EMM browser. But if memory serves me correctly I saw images when I was on BIS and using the Internet broswer too. The real benefit is that browsing with the EMM browser seems faster.

I think that's one of the benefits of using Exchange hosting. You can set up your profile on multiple computers and have them all synced wirelessly. So yes, you'd want to configure your home version of Outlook to communicate with the Exchange servers as well.

From their FAQs:

Your Information
On every computer you use, your work machine, and your home computer and/or laptop. When you subscribe to our service, you are able to see the exact same information on any other computer when you use Outlook 97, 2000, xp or 2003, as well as with Outlook Web Access. You can also add the optional wireless services, and get all the same access with your Blackberry, or Treo 600/650 and windows pocketpc devices

Anyone having issues with the MDS proxy?

All of a sudden none of my third party apps which use MDS are working. This includes the EMM browser.

Edit - It also appears messages are not being delivered to my Blackberry although I can send. I am receiving them in Outlook though.

Perhaps there is some sort of wireless only issue................

Same issues here