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 11-08-2009 03:51 AM
storm95304220
 
I have:
-brand new Storm 9530
-it is a Verizon Wireless phone
-it is missing the service books
-I am in AUSTRALIA
-the phone is unlocked
-I have a data plan with 3 mobile *correction: I have a BLACKBERRY data plan*

I cannot access my browser because I get a message saying I don't have the "Browser configuration service book entries"

Since I am in australia I cannot go to the verizon blackberry BIS site and Resend the books.

Doing the advanced options > host > register now thing does nothing and does not work.

HOW do I get the required service books????


thank you in advance
 
 11-08-2009 03:54 AM
NJBlackBerry
 
You must have a BlackBerry Data Plan, and you must be able to get to the 3 BIS site to create an account and send the service books.

No BlackBerry Data Plan (which is different than a regular data plan) - no Service Books.
 
 11-08-2009 04:00 AM
SteveO86
 
Service Books are controlled by the carrier so you will not find a way around this either.
 
 11-08-2009 04:10 AM
storm95304220
 
i do have a full blackberry data plan
 
 11-08-2009 08:17 AM
storm95304220
 
UPDATE:

After finally wading through the useless 3 mobile people they finally connected me to a Blackberry techie and it was fixed in less than an hour! They had to activate the "service code" whatever that means.

go crackberry!
 
 11-08-2009 07:18 PM
SteveO86
 
Glad you got it working, they probably never provisioned the device currently.