Originally Posted by sgtcasey
Sounds like a call quality issue. Google 'VOIP qos' for some good reading.
To fix the problem, configure the wireless router you are connecting your phone to so your handset has priority on the bandwidth of your Internet connection.
What kind of router are you using? What type of Internet connection do you have?
I am familiar with VOIP qos. I have had Vonage for 4 years. My connection is unbelievable and I can support 31 lines on my connection. I also have my dir-655 router giving priority to my cellphone.
Speed test statistics
Download speed: 7353552 bps
Upload speed: 1842096 bps
Quality of service: 91 %
Download test type: socket
Upload test type: socket
Maximum download pause: 62 ms
Average download pause: 4 ms
Minimum round trip time to server: 63 ms
Average round trip time to server: 96 ms
VoIP test statistics
Jitter: you --> server: 2.1 ms
Jitter: server --> you: 8.5 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 31
Estimated MOS score: 4.0