BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-22-2007, 02:24 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2007
Model: Bold
PIN: N/A
Carrier: Rogers
Posts: 109
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Got my AT&T 8820 Wi-Fi browser working, some FYIs

Please Login to Remove!

To get my BNIB AT&T 8820 Wi-Fi browser working, I did the following:

1. Set the options for the Browser (not the WAP Browser, they're different) to Wi-Fi Browser.

Start the Browser, then call up Options, then Browser Configuration, then click Browser to select Wi-Fi Browser.


2. Connect to your Wi-Fi.

Go to Manage Connections and make sure the checkbox beside Wi-Fi is checked. Next click Wi-Fi Options, then click Active Wi-Fi connection to either add a new hotspot manually or scan for an open one. I can't relay complex TCP/IP details, but make sure you connect to a hotspot you can connect to without any special settings using a laptop (e.g. DHCP, no security etc.).

Now give the BB time to connect as it can sometimes take up to 30 seconds. You should see the hotspot you entered in the Saved Wi-Fi Profiles list of the Wi-Fi Connections screen. Hover over it and hit the menu key, then select Wi-Fi Diagnostics. Hit the menu key and Options again to select Advanced for Display Mode. Back up and you should see a great amount of TCP/IP and connection status detail, what you want to see are green checkmarks beside the Association, Authentication and DHCP fields. If you don't see the checkmarks give it some time, up to a minute before giving up.

If you have these three green checkmarks then you should be good to go, although in my case my Wi-Fi connection icon is still showing as the yellow circle with the bar through it. This may be because I don't have a BB plan from my service provider, but either way I can live with a screwy icon if my Wi-Fi is working.

3. Launch your browser and surf the web.

To ensure you're not using your data service, turn off your cell radio by going to Manage Connections again and unticking the box beside Mobile Network. Next launch Browser and surf to the pages you want.


Hopefully this is somewhat helpful as I've seen many people getting hung up at the yellow connection icon, I have no idea what it means but I assumed that something was wrong and I spent a lot of time trying to fix it instead of just firing up the browser. Good luck!

EDIT: I just bought a BIS/BES data plan and my Wi-Fi works as before but now shows up at the top right as a blue Wi-Fi icon (instead of being greyed out) and displays a green checkmark beside it in Manage Connections.

Last edited by Hauser : 11-24-2007 at 06:53 PM.
Offline  
Old 11-22-2007, 07:53 PM   #2 (permalink)
New Member
 
Join Date: Nov 2007
Model: 8820
PIN: N/A
Carrier: Rogers
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks so much for this information. After wiping, reloading the OS, etc, I still wasn't able to get my Wifi working. I followed your steps and I'm now getting the green check mark beside my wifi. Before I was getting the yellow circle and it wasn't letting me surf the net or receive any data.
Offline  
Old 12-28-2007, 04:44 PM   #3 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8820
PIN: N/A
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default wifi browser not an option

When I open the browser the only option that is available is Blackberry Browser. Wifi browser is not an option. Very frustrating because I have no issue getting on my home wifi connection but cannot get on any that might require registration.
Offline  
Old 12-28-2007, 04:50 PM   #4 (permalink)
BlackBerry B Boy
 
jeremyckitching's Avatar
 
Join Date: Apr 2007
Model: 9700
OS: 5.0.0.415
PIN: 215BE1F8
Carrier: T-Mobile U.S.A.
Posts: 4,243
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by paulebe View Post
When I open the browser the only option that is available is Blackberry Browser. Wifi browser is not an option. Very frustrating because I have no issue getting on my home wifi connection but cannot get on any that might require registration.
This has happened to me. Using pulling the battery for 10 seconds does the trick.
Offline  
Old 12-28-2007, 05:54 PM   #5 (permalink)
BlackBerry Extraordinaire
 
Join Date: Oct 2005
Model: 8220
Carrier: WiFi hotspot
Posts: 1,009
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Hauser View Post
Hopefully this is somewhat helpful as I've seen many people getting hung up at the yellow connection icon, I have no idea what it means but I assumed that something was wrong and I spent a lot of time trying to fix it instead of just firing up the browser.

EDIT: I just bought a BIS/BES data plan and my Wi-Fi works as before but now shows up at the top right as a blue Wi-Fi icon (instead of being greyed out) and displays a green checkmark beside it in Manage Connections.
Great advise.

If I am not mistaken, with yellow icon you will be able, at most, use WiFi browser. When it gets blue (actually, for me it is green) you will be able to use all features of blackberry over WiFi: Blackberry or Internet browser, email, IM, etc., etc.

I think what RIM wanted to say with their color codes is the following:

Yellow: you can see Internet but aren't connected to RIM servers (not having blackberry data plan explains it, your connection to RIM servers is refused)

Green (blue?): you are connected to RIM servers and having all blackberry services over WiFi.
Offline  
Old 06-20-2008, 11:29 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2008
Model: N/A
PIN: N/A
Carrier: Rogers
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the info!
__________________
payday loans
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.