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Old 03-31-2008, 07:16 PM   #1 (permalink)
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Default Stuck yellow wifi connection BB 8820

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BB 8820 on ATT/Cingular, trying to use the WiFi feature but although the connection seems to be ok the status icon stays yellow and no browsers work.
Is it because my plan includes voice and data, but not Blackberry internet services? For WiFi it should be able to connect to my wireless point, have tried WEP on/off, DHCP on/off, still doesn't work. Is there a way to get WiFi functioning separate from the cell network connection?

Here is the diagnostics, everything looks ok, but still there is no kind of internet connection :(

Code:
Wi-Fi Diagnostics (Advanced): Mar 31, 2008 20:04:00 PM

Wi-Fi
Current Profile: wireless2
SSID: wireless2
AP MAC Address: 00:50:F2:CB:C6:E0
Security Type: WEP
Association: Successful
Authentication: Successful
Local IP Address: 192.168.2.29
Signal Level: -61 dBm
Connection Data Rate: 11 Mbps
Status: Network acquired
Authentication Failure Reason:
Network Type: 802.11b
Network Channel: 6
Pairwise Cipher: Not Applicable
Group Cipher: Not Applicable
Gateway Address: 192.168.2.1
DHCP: Successful
Primary DNS: 192.168.2.1
Secondary DNS: 0.0.0.0
DNS suffix:  WorkGroup
Subnet Mask: 255.255.255.0
Server Domain Suffix:
Certificate:
Software Token:

VPN
Current Profile:
Concentrator Address:
Contact:  N/A
Authentication: Error
Secure Device IP:
Status: Error: Link down.
Resolving Concentrator: N/A
Concentrator IP:
Primary DNS:
Secondary DNS:
DNS Suffix:
Secure Subnet Mask:
Retry at:
Session Lifetime:
Re-login at:
Failed Login Attempts: 0
Certificate:
Software Token:
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Old 03-31-2008, 07:20 PM   #2 (permalink)
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Your wifi icon will always be yellow unless you have a BB data plan. You should still be able to use the wifi/hotspot browser even without the BB data plan.
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Old 03-31-2008, 10:03 PM   #3 (permalink)
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Quote:
Originally Posted by John Clark View Post
Your wifi icon will always be yellow unless you have a BB data plan. You should still be able to use the wifi/hotspot browser even without the BB data plan.
Hmm well so the wifi browser should work over Wi Fi even without BB data?
Options -> Browser -> Default has always been set to Wi-Fi

But with cellular wireless disabled nothing can get any connection :(

**edit: It seems like different browsers were running because of what bookmarks got loaded, WiFi browser seems to be working now, even with the SIM card uninstalled ^_^

Last edited by berry much : 03-31-2008 at 10:10 PM.
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Old 03-31-2008, 10:09 PM   #4 (permalink)
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I know that I can pull my sim card out and connect to my wifi and surf the internet with the wifi browser.

Make sure you're not using Bookmarks that are set to be used with other browsers.
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Old 04-01-2008, 01:53 AM   #5 (permalink)
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i am on rogers in canada, i dont have a BB plan and my wifi connection is always yellow, but it works just fine. my brother has a blackberry plan and his is green. so yes, it will always show yellow unless u get a blackberry plan, but it still works the same. i am able to use wifi with rogers mobile connection on or off.
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Old 04-05-2008, 05:18 AM   #6 (permalink)
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Quote:
Originally Posted by John Clark View Post
I know that I can pull my sim card out and connect to my wifi and surf the internet with the wifi browser.

Make sure you're not using Bookmarks that are set to be used with other browsers.
That's what was confusing me, because even though the setting was was to use the WiFi browser as default, some bookmarks tried to load with the other browser

Quote:
Originally Posted by avmsam View Post
i am on rogers in canada, i dont have a BB plan and my wifi connection is always yellow, but it works just fine. my brother has a blackberry plan and his is green. so yes, it will always show yellow unless u get a blackberry plan, but it still works the same. i am able to use wifi with rogers mobile connection on or off.
Thanks, that was another thing that confused me, and it seemed like there must be some kind of connection error. After checking the diagnostics it seemed like the connection was being established ok, so it was strange to see the yellow light... now I just ignore it

Last edited by berry much : 04-05-2008 at 05:19 AM.
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Old 05-05-2008, 11:34 PM   #7 (permalink)
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Quote:
Originally Posted by John Clark View Post
Your wifi icon will always be yellow unless you have a BB data plan. You should still be able to use the wifi/hotspot browser even without the BB data plan.
Hi John,

I have BB 8120 w/o data plan. Does that mean I will be able to access wi-fi services, however my wi-fi icon will always be yellow and log on display will stay grey?

Thanks
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Old 05-05-2008, 11:36 PM   #8 (permalink)
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You will be able to access the internet with the Hotspot Browser, even if the wifi logo is greyed out. Greyed out just means no BB data connection.
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