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Old 05-13-2008, 07:38 AM   #1 (permalink)
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Default 8120 can not surf the internet

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Hi,

I am a newbie, just bought a pearl 8120. The problem is that i cant surf the internet even my BB can connect to the access point. The error message i always receive is " Unable to connect to the internet, please try again later. If the problem persists please contact your service provider".

What should i do?

Thanks
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Old 05-13-2008, 07:41 AM   #2 (permalink)
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silverlight, welcome to the BBForums.

The first troubleshooting action on a BB is almost always to remove the battery and reboot the device. Try that.

Are you in a decent coverage area?
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Old 05-13-2008, 08:27 AM   #3 (permalink)
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Quote:
Originally Posted by JSanders View Post
silverlight, welcome to the BBForums.

The first troubleshooting action on a BB is almost always to remove the battery and reboot the device. Try that.

Are you in a decent coverage area?
Thanks. I have done rebooting and removing the battery but the problem still persists. Actually, i bought the phone from Starhub carrier (Singapore), when started browser the first time, it might bring me to the internet by gprs ( i am not so sure). Then i changed simcard to another carrier and turned off gprs. and then tried to surf web by my home access point. Is there something wrong with that?
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Old 05-13-2008, 09:04 AM   #4 (permalink)
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Is your 8120 unlocked to use on other carriers?

How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ
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Old 05-13-2008, 10:01 AM   #5 (permalink)
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Is your 8120 unlocked to use on other carriers?

How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ
Yes, i have checked and confirmed that it is unlocked. . Is there any way to fix this problem? Thanks
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