Hi,

I am a newbie, just bought a pearl 8120. The problem is that i cant surf the internet even my BB can connect to the access point. The error message i always receive is " Unable to connect to the internet, please try again later. If the problem persists please contact your service provider".

What should i do?

Thanks

silverlight, welcome to the BBForums.

The first troubleshooting action on a BB is almost always to remove the battery and reboot the device. Try that.

Are you in a decent coverage area?

Thanks. I have done rebooting and removing the battery but the problem still persists. Actually, i bought the phone from Starhub carrier (Singapore), when started browser the first time, it might bring me to the internet by gprs ( i am not so sure). Then i changed simcard to another carrier and turned off gprs. and then tried to surf web by my home access point. Is there something wrong with that?

Is your 8120 unlocked to use on other carriers?

How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ

Yes, i have checked and confirmed that it is unlocked. . Is there any way to fix this problem? Thanks