Please help! We got the T-Mobile Hot Spot with my husband's 8120 Blackberry and since we've gotten the service and the phone, we can't get any UMA. I have been working with T-Mobile for over a month and still no luck. Tonight I been on hold with them off and on for over 6 hours and still no results. I even went and bought their router (which I didn't need), and tried cloning the MAC PC on the Linksys router and still nothing. T-Mobile said it the phone was able to connect at their store, but it won't at my house. Please help!

What have you tried to do to get it to work? New OS, settings changes on the router, etc?

Having to clone the MAC sounds strange. What type of broadband connection do you have and why did you try cloning the MAC? There might be MAC filtering on, in which case, just add the phone's MAC as an allowed device in the router's settings.

Try a VOIP test. That'll show that your connection at least has good enough quality.

MySpeed VoIP connection test, VoIP test, test VoIP performance, test VoIP quality

It sounds like there's something preventing your phone's pcakets from getting through to the network. So some kind of filtering on the router or the network.

Anyway, give us some more info on what you've tried and someone should be able to help. Otherwise we just have to guess.