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Old 12-09-2009, 01:25 PM   #1 (permalink)
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Default HELP - OS 5.0 Hotspot Login Missing

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At my work site I need to do a "hotspot login" with username and password to access wifi. We have a cisco system with an SSID and a passphrase but then you need to enter the username and password. With 4.6.x on my 8900 - no problem - I would see the hotspot login button, select it, and move on. With OS 5.0.x.x on my 9700 I do not get the hotspot login button. The OS connects to the router and says finished ... only I'm stuck and can't use wifi (or UMA which is what I really want).

KB article KB19449 says "With BlackBerry Device Software version 5.0 the process of connecting and authenticating to hotspots has been improved in a few different ways." I'm assuming that this broke the code for my situation.

Any one else have any insight or suggestions here?

Old 12-29-2009, 11:45 PM   #2 (permalink)
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Go into your blackberry browser, options, browser configuration, browser, choose hotspot browser, do not exit, hit back and goto Google or anything else. You should get the hotspot login.
Old 01-01-2010, 09:20 AM   #3 (permalink)
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Even easier:

Open bookmarks in your browser, expand section WiFi Services, you will see bookmark Hotspot Login there. Open it - should direct you through login process.
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