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Old 01-02-2010, 06:34 AM   #1 (permalink)
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Default Storm 2 can't connect to internet with overseas data plan

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Hello,

I am having a problem with my Blackberry Storm 2 (Verizon USA, with Email and Web data plan):

I am in Europe now. Instead of using Verizon's expensive roaming rates, I purchased a local GSM service with a data plan. But I have been having problems with connecting to internet. Whenever I try to use my browser, I get an error "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection or try again". When I try to use my gmail app, I get "This program requires a working data connection. Please check your signal strength".

Is there an easy way to solve these issues an connect to internet?
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Old 01-02-2010, 09:33 AM   #2 (permalink)
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Wirelessly posted (9520; (I'm mobile))

See you getting edge or EDGE? Did you register the PIN with the new carrier?

Last edited by JSanders : 01-02-2010 at 09:35 AM.
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Old 01-02-2010, 10:09 AM   #3 (permalink)
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Did you unlock the device?
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Old 01-02-2010, 10:30 AM   #4 (permalink)
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Quote:
Originally Posted by Dubdub View Post
Did you unlock the device?
Yes, the phone is sim-unlocked. I have no problem making or receiving calls.

Quote:
Originally Posted by JSanders
See you getting edge or EDGE? Did you register the PIN with the new carrier?
I don't know what you mean - how do I check this?
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Old 01-05-2010, 10:34 AM   #5 (permalink)
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Quote:
Originally Posted by JSanders View Post
Wirelessly posted (9520; (I'm mobile))

See you getting edge or EDGE? Did you register the PIN with the new carrier?
I am only getting edge. I am not interested in Blackberry mail service, just being able to check my web-based emails would be great.
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Old 01-06-2010, 05:00 PM   #6 (permalink)
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Wirelessly posted (The Dacia Sandero of data plan)

Sounds like the data plan where you are hasn't been activated yet (hence you're seeing lowercase edge).
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Old 01-08-2010, 04:01 PM   #7 (permalink)
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I'm not sure if this will work on a Verizon device, but is there an APN setting? You'll have to find the one for the provider you're using if so.

Here's a source: http://www.unlocks.co.uk/gprs_settings.php

Also, you won't be able to use the BB Browser, but may be able to use Opera Mini.

Last edited by monkeypaw : 01-08-2010 at 04:08 PM.
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