BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-13-2010, 11:48 PM   #1 (permalink)
New Member
 
Join Date: Sep 2010
Model: 9700
PIN: N/A
Carrier: Bell Mobility
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Wifi and Blackberry Infrastructure

Please Login to Remove!

Hi there, I'm new the to site, but i'd searched for two days to find a solution to this problem but it seems a little unique.


(BELL MOBILITY NETWORK) (BOLD 9700) (No data plan but i can use bbm, live messnger, fb, twitter [in short social plan])
Well, I can connect to my router and wifi, and it works.

however when I try and use BB App world. I can't use it JUST with wifi. (In short Grey Wifi Problem)
I try troubleshooting and I find looking through the wifi diagnostic - advanced
that under the

Blackberry Infrastructure

Adress Used:
IP Used:
Connecting: X
... Grey boxes.

The problem being I can't seem to get an Address used:

I've seen people getting an address but error connecting. However I can't even get an address.


Things I've tried:

- BB Battery Pull
- Checked router and send a ping through windows through the cmd screen to check for connectivity to na.blackberry.com 443 port or something like that
- resent packets


Any Ideas? (BTW could it be the fact I'm under Bell mobility? or No Data Plan)

Thanks for those who tried

Last edited by dudewhatzup1 : 09-13-2010 at 11:53 PM.
Offline  
Old 09-14-2010, 05:06 AM   #2 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

I would say that BB app World requires the full BB data plan, which you don't have.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 09-14-2010, 05:07 AM   #3 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,876
Post Thanks: 32
Thanked 452 Times in 388 Posts
Default

As opposed to a "social networking" plan which some carriers sell.
Offline  
Old 09-14-2010, 08:25 PM   #4 (permalink)
New Member
 
Join Date: Sep 2010
Model: 9700
PIN: N/A
Carrier: Bell Mobility
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

ahh, wow that didn't occur to me i got so caught up trying to get a solid wifi signal that i didn't consider not being able to get blackberry apps.


Thanks for clearing that up, but does anyone have a solution to getting an adress on wifi to get a white wifi signal? all i get is a dash on the box beside wifi because i can't connect to the blackberry infrastructure, no matter where I go which leads me to wonder is getting that address for people who are on data plan? This is because I go to my tables and when i go check wifi, i see several adresses which have been posted up by people

na.blackberry.com 443 or something like that. So I know my bold 9700 has these address's but doesn't even attempt to connect.
Offline  
Old 09-14-2010, 08:35 PM   #5 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 235 Times in 218 Posts
Default

Quote:
Originally Posted by dudewhatzup1 View Post
does anyone have a solution to getting an adress on wifi to get a white wifi signal? all i get is a dash on the box beside wifi because i can't connect to the blackberry infrastructure
You need a BlackBerry Data Plan for this.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 09-14-2010, 11:52 PM   #6 (permalink)
New Member
 
Join Date: Sep 2010
Model: 9700
PIN: N/A
Carrier: Bell Mobility
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks alot!

wow, I wasted a good two nights on this stupid thing

Thanks to all those who helped
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.