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Old 04-02-2011, 08:58 AM   #1 (permalink)
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Default wifi not connected

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I can never use the wifi at home, went through the whole set up new network connections with password and it says "connected" but the wifi logo is always grey. I know when it does work its using the Edge network for data. and when I turn off Mobile network and leave wifi on it always says not able to connect.Am using a full DATA plan
the same wi fi router is coonected to my notebook,a nokia device and apple device but the blackberry device doesnt get connected.

following diagonostic report
Wi-Fi
Current Profile: mtnl
SSID: mtnl
AP MAC Address: 00:E0:4C:1A:BD:E1
Security Type: WEP
Local IP Address:
Signal Level: -45 dBm
Connection Data Rate: 54 Mbps
Status: IP address no longer valid.

VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.

BlackBerry Infrastructure
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A

Last edited by ehtishamandrabi : 04-02-2011 at 08:59 AM.
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Old 04-02-2011, 08:59 AM   #2 (permalink)
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Default Re: wifi not connected

Do you have a full BLACKBERRY Data Plan. Does push e-mail and BlackBerry Messenger work on your mobile network?
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Old 04-02-2011, 09:00 AM   #3 (permalink)
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Default Re: wifi not connected

Quote:
Originally Posted by NJBlackBerry View Post
Do you have a full BLACKBERRY Data Plan. Does push e-mail and BlackBerry Messenger work on your mobile network?
yes..full data plan..BB messenger also works well..but no wifi..
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Old 04-02-2011, 10:07 AM   #4 (permalink)
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Default Re: wifi not connected

Its there in your diagnostics.

Status: IP address no longer valid

Check your router settings.
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Old 04-02-2011, 10:22 AM   #5 (permalink)
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Default Re: wifi not connected

Quote:
Originally Posted by MidnightDraven View Post
Its there in your diagnostics.

Status: IP address no longer valid

Check your router settings.

THIS IS STATUS AFTER RESETING ROUTER
Current Profile: home
SSID: mtnl
AP MAC Address: 00:E0:4C:1A:BD:E1
Security Type: WEP
Local IP Address: 192.168.1.2
Signal Level: -58 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired

VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.

BlackBerry Infrastructure
Connecting: Error
Authenticating router:
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Old 04-02-2011, 10:45 AM   #6 (permalink)
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Default Re: wifi not connected

Right, network acquired, that's good.

Its just not connecting to BIS.
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Old 04-02-2011, 12:12 PM   #7 (permalink)
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Default Re: wifi not connected

hello i am a new user i just read the post on the wi-fi and i have the same issue. i didnt under stand what u said the BIS thing can u clarify it for me thanks. and by the way how do i direct to this specific page i just spent 30 minutes looking for this post is there a short cut or some thing.

Last edited by eyobed : 04-02-2011 at 12:38 PM.
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Old 04-03-2011, 01:13 PM   #8 (permalink)
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Default Re: wifi not connected

You can bookmark this page or use the forum search and find it in the search results.

To the OP, you might have to set up your home wifi network on your BlackBerry again. Manage Connections > Set Up WiFi Network.
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