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josef770 09-02-2011 10:11 AM

wifi connection

Hi , I have Blackberry Bold 9700.

I'm trying to get internet connection with Wifi, but I have no success.

I turn on the Wifi, I see other networks in my area, I try to connect to one of them, but I have no success. it says the connection was failed.

Thanks a lot for your help

NJBlackBerry 09-02-2011 10:13 AM

Re: wifi connection
You must have a BlackBerry Data Plan provisioned on your account. The Blackberry is different than other smartphones as it requires a specific plan for WiFi access.

SamWaalker 12-28-2011 02:26 AM

Re: wifi connection
I'm planning on getting a DS but I really wanna have the Wifi connection,the problem is I don't really get what I need to connect my DS onthe internet!Could you please explain?

devnull 12-28-2011 09:17 AM

Re: wifi connection
Not sure what a "DS" is but I will try and explain.

To get different blackberry services(wifi, email, bbm,...) to work, you must have the proper "service books". If your carrier supports Blackberry, these "service books" will be provided by them when you subscribe to a blackberry data plan.

NLK 05-01-2012 10:03 AM

Re: wifi connection
Devnull, NJ Blackberry,

Is there any option for this? I cannot use my wifi until i on my Mobile Network. Even when i on the mobile network and having wifi connected,
i am not sure which service is the phone actually using.

There is a symbol above the mobile coverage, which seems like it is using the mobile network service to connect to the internet when i started browsing. In this case, what is the meaning of connection to wifi service?

Thanks a lot and looking forward to your answer.

NJBlackBerry 05-01-2012 10:28 AM

Re: wifi connection
You must have a BlackBerry Data Plan on your account in order for your carrier to push down the Service Books to allow for WiFi. BlackBerrys are different than other devices. You must have the data plan first, then the WiFi will work.

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