Originally Posted by JSanders
prof, are you certain that was the fix? if so, i would like to copy your solution and post it over in the FAQs (with credit of course).
Did you do a back up first, to have the contacts to restore? Any other tips on correcting it and getting UMA back?
Seems like this might be a common question over the next few days.
Yes, I'm certain. The option to change connection preference appeared before the full restore, but not after. After I used the Wipe Handheld function, that preference reappeared. It stayed after doing a selective "data-only" restore.
I did a full back-up from my old Pearl, then loaded that IPD into the Advanced restore system in Blackberry Desktop Manager. I moved over only data, and not things like Service Book Entries or Options.
I spent two hours on the phone with T-Mobile last night, and I stumped them. I'm sure this is the solution.
Oh, and feel free to copy the solution to the FAQs.