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Old 09-23-2007, 03:03 PM   #1 (permalink)
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I got the 8320 yesterday and there seems to be a lot of issues with my wifi. It gets pretty weak reception (1 or 2 bars) where my mac book gets full reception. When surfing when I am connected on wifi, it isn't consistent, and stops receiving data sometimes. When I am on UMA and try calling out, it usually drops out and goes back to edge, even though I am standing still.

When I go to WiFi diagnostic settings, sometimes UMA is connected, other times it says Error Code J0013.4, failed to connect, location unknown.

Does this seem like a problem that will be resolved tomorrow (new service books or something)?
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Old 09-23-2007, 03:06 PM   #2 (permalink)
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I wouldn't expect anything new tomorrow. The 8320 didn't just "go live" on Friday. Some devices were in the hands of customers a few weeks ago, and it was being tested internally months ago.

Mine is running perfectly with WiFi and UMA in several locations.
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Old 09-23-2007, 03:09 PM   #3 (permalink)
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no issues at all here
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Old 09-23-2007, 03:09 PM   #4 (permalink)
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My Wifi is working fine! and it works at any hotspot.
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Old 09-23-2007, 03:21 PM   #5 (permalink)
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Turn off your Radio when Wi-Fi UMA is on.
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Old 09-23-2007, 03:30 PM   #6 (permalink)
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My WiFi and UMA work great with a Linksys WRT54G
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Old 09-23-2007, 03:57 PM   #7 (permalink)
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I have had no problems at Home on my router, at Starbucks and even on some open public networks. It has been wonderful.
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Old 09-23-2007, 04:00 PM   #8 (permalink)
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no issues here, been testing for a day, UMA is working fine
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Old 09-23-2007, 04:01 PM   #9 (permalink)
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Working great!
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Old 09-23-2007, 04:27 PM   #10 (permalink)
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At first mine was kinda flaky reception wise. But after I did a wipe and started fresh it has been fine. It connects to the various routers I've tried and works great. Did you happen to do a backup and restore from another Blackberry?
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Old 09-23-2007, 07:12 PM   #11 (permalink)
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Quote:
Originally Posted by rarexxx View Post
At first mine was kinda flaky reception wise. But after I did a wipe and started fresh it has been fine. It connects to the various routers I've tried and works great. Did you happen to do a backup and restore from another Blackberry?
no i didn't backup or restore. but i realized it might be an issue with my router.

for everyone:
what kind of signal strength (0 to 5 bars) is listed when you go to 'setup wifi' then 'scan for networks'?
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Old 09-23-2007, 07:19 PM   #12 (permalink)
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I haven't tried mine today, but mine was dropping in and out similar to what the OP stated in the first post as well. Connects fine on the router, the UMA has been shaky though
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Old 09-23-2007, 07:21 PM   #13 (permalink)
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I'm right infront of my linksys router and I only get 3 bars. What does that mean?
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Old 09-23-2007, 07:24 PM   #14 (permalink)
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I can surf via wifi with no problems, as soon as I go to make a call though it starts to ring and then the call drops right away. The ports 4500 and 500 are open on the router too...any one have any other ideas? its a belkin n1 router
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Old 09-23-2007, 07:26 PM   #15 (permalink)
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There are other reports of issues with "N" routers.
I have NO ports open on my router and have been using UMA all day.
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Old 09-23-2007, 08:16 PM   #16 (permalink)
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I'm having the same problem. Connects to wireless fine, data fine. When I try to make a call, it disconnects as soon as it rings, and if someone tries to call me the same thing happens. When I make a call, right after it disconnects the call it disconnects from the UMA and goes back to EDGE.

This seems like a problem a few people are having. Anyone find any answers anywhere? Already tried opening ports 4500 and 500 as well. No dice.
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Old 09-23-2007, 08:44 PM   #17 (permalink)
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Quote:
Originally Posted by Casperr View Post
I'm having the same problem. Connects to wireless fine, data fine. When I try to make a call, it disconnects as soon as it rings, and if someone tries to call me the same thing happens. When I make a call, right after it disconnects the call it disconnects from the UMA and goes back to EDGE.

This seems like a problem a few people are having. Anyone find any answers anywhere? Already tried opening ports 4500 and 500 as well. No dice.
I've been messing with mine all night and have had no luck...even turning off the radio so it doesnt try to switch back to edge yielded the same results. no open networks around here to test it out.
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Old 09-23-2007, 09:00 PM   #18 (permalink)
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working fine here.. Linksys WRT54G v2.. HyperWRT 2.1b1 +tofu13c firmware.

No extra ports open, or forwarded...

UMA showing 3 and 4 bars depending on where I am in the condo.
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Old 09-23-2007, 09:03 PM   #19 (permalink)
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Finally working fine here as well using westell router from verizon.
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Old 09-23-2007, 09:08 PM   #20 (permalink)
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Anyone that has had this problem, but been able to fix it?
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