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Old 09-30-2007, 07:00 AM   #1 (permalink)
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I have had the 8320 for over 1 week and am thinking about returning it and the H@H router. I have had numerous problems, have spoken with T-Mobile reps (who knew next to nothing about the handset) and RIM reps (who only knew a little bit more) 3 times for over 3 hours. I just don't want to be a beta tester for a product that has not been adequately debugged. Not to mention the upgrade cost, new 2 year contract and additonaly H@H monthly expense. It seems to make sense to return the 8320 and wait until RIM and T-Mobile resolve the issues.
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Old 09-30-2007, 08:00 AM   #2 (permalink)
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If it does not suit your needs, return it. No question.
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Old 09-30-2007, 09:13 AM   #3 (permalink)
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Old 09-30-2007, 11:52 AM   #4 (permalink)
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I was having trouble with wifi too, but I got it sorted out with the help of the folks here. And most people seem happy.

Do return it if it's not a fit, but if you're the kind of geek who wants to believe in the 8320, stick it out till the 14 days are up.
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