BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 11-11-2010, 04:17 PM   #1 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,302
Post Thanks: 394
Thanked 395 Times in 363 Posts
Question [SYNC-DSession] Failed (error=5411) to decode UPDATE record

Please Login to Remove!

From event log
[SYNC-DSession] Failed (error=5411) to decode UPDATE record. [USER:139, DS=Backup, DB=EntryPoint Settings, TB=1, UID=

I am getting SYNC errors since upgrading my Torch to a new OS.
I see nothing about it on the WEB.

everything is working and activation to 6.0.0.246 went with no issue.

BES 4.1 SP6 MR7 on Win 2k SP4

Exchange 2003 SP2 on win 2003 SP2

SQL 2005 SP3 on win 2003 RS SP2






SYNC logs

Found this on a new activated user, might be a new feature that 4.x does not support.


[SYNC-SSession] Device responded DATABASE_NOT_FOUND against USE command. No record for this database will be synced. [User:173, SID=1843538828, DS=Backup, DB=Profiles]

[46042] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Received 2332 bytes from device. [User:175, SID=1570900053, SEQ=1/1]
[46052] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Contain 14 record(s) and 6 command(s) from Backup.Options/EntryPoint Settings/DevMgmt.Handheld Agent [User:175]
[26014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Received an invalid USE command. [User:175]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-954132542]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-1015551578]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-1706550105]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-453368347]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=651892545]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-822031493]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=1877526715]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-162153789]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=-393098268]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=1554879779]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=1583050774]
[16014] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Failed (error=5411) to decode UPDATE record. [User:175, DS=Backup, DB=EntryPoint Settings, TB=1, UID=714369585]
[46031] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Submit XML request to Backup connector. [User:175]
[46031] (10/24 05:46:56.308):{0xCF8} [SYNC-DSession] Submit XML request to DevMgmt connector. [User:175]
[46037] (10/24 05:46:56.324):{0xCFC} [SYNC-DSession] UID Logging: A113983099,D102031000. [User:175, DS=DevMgmt, DB=Handheld Agent]
[46008] (10/24 05:46:56.324):{0xD00} [SYNC-DSession] Send 1 packet(s) with 103 bytes to the device. [User:175, SID=1570900053, CLID=165, ECLID=8, TAG=2493605, ST=20]
[40000] (10/24 05:46:56.324):{0xE80} [BIPP] Send data, Tag=2493605
[46019] (10/24 05:46:56.324):{0xD00} [SYNC-DSession] DSession is finished. [User:175, SID=1570900053, CLID=165, ECLID=8]
[40000] (10/24 05:46:57.011):{0xE7C} [BIPP] Received status DELIVERED, Tag=2493605
[40000] (10/24 05:46:57.574):{0xE7C} [BIPP] Received datagram, Tag=1301709
[46042] (10/24 05:46:57.574):{0xD08} [SYNC-DSession] Received 9929 bytes from device. [User:175, SID=1570912264, SEQ=1/1]
[46052] (10/24 05:46:57.574):{0xD08} [SYNC-DSession] Contain 6 record(s) and 4 command(s) from Backup.Options/Service Book/EntryPoint Settings/Theme Settings [User:175]
[46031] (10/24 05:46:57.636):{0xD08} [SYNC-DSession] Submit XML request to Backup connector. [User:175]
[46008] (10/24 05:46:57.668):{0xD0C} [SYNC-DSession] Send 1 packet(s) with 8 bytes to the device. [User:175, SID=1570912264, CLID=166, ECLID=8, TAG=2493606, ST=20]
[46019] (10/24 05:46:57.668):{0xD0C} [SYNC-DSession] DSession is finished. [User:175, SID=1570912264, CLID=166, ECLID=8]
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 11-18-2010, 12:52 PM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,302
Post Thanks: 394
Thanked 395 Times in 363 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

Guess I have a stumper.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 11-23-2010, 02:45 PM   #3 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,302
Post Thanks: 394
Thanked 395 Times in 363 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

upgraded to 4.1.7 MR3 and see if makes a difference or knot.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.

Last edited by knottyrope : 11-23-2010 at 03:07 PM.
Offline  
Old 12-02-2010, 02:57 PM   #4 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,302
Post Thanks: 394
Thanked 395 Times in 363 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

Still see the the errors
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 01-06-2011, 10:21 AM   #5 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,302
Post Thanks: 394
Thanked 395 Times in 363 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

even upgrading Torch to OS 6.0.0.337 it exists

I am told it is related to themes but I never used one.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 01-06-2011, 06:19 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2005
Location: Oklahoma City, OK
Model: 9800
Carrier: AT&T
Posts: 239
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

i am seeing this on BESX 5.0.2 as well for several users
Offline  
Old 01-07-2011, 10:42 AM   #7 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,302
Post Thanks: 394
Thanked 395 Times in 363 Posts
Default Re: [SYNC-DSession] Failed (error=5411) to decode UPDATE record

Quote:
Originally Posted by bigwillokc View Post
i am seeing this on BESX 5.0.2 as well for several users
what device and OS are they on?
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

VTEC Solenoid & Pressure Switch Connector Pigtail Set Honda Acura B D H F Series
$549.34
VTEC Solenoid & Pressure Switch Connector Pigtail Set Honda Acura B D H F Series pictureMAC, SOLENOID VALVE, 45A-LAC-DAAJ-1KD, 110/120V, 50/60HZ, 5.4W
$60.0
MAC, SOLENOID VALVE, 45A-LAC-DAAJ-1KD, 110/120V, 50/60HZ, 5.4W picture2X(Pull Type AC 110V 10mm Stroke 0.6Kg Force Solenoid Electromagnet Y1S8)
$14.98
2X(Pull Type AC 110V 10mm Stroke 0.6Kg Force Solenoid Electromagnet Y1S8) pictureAsgo Sc8210g095m0 Red Hat 2 Solenoid Valve 40 Psi Pipe: 3/4 11.6 Watt Sc82
$51.83
Asgo Sc8210g095m0 Red Hat 2 Solenoid Valve 40 Psi Pipe: 3/4 11.6 Watt Sc82 pictureCat 433-6972 GP Solenoid Valve C18 Engine D9T Caterpillar
$149.98
Cat 433-6972 GP Solenoid Valve C18 Engine D9T Caterpillar picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.