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Old 07-28-2015, 11:59 PM   #1 (permalink)
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Default Blackberry Desktop software link fails

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At BlackBerry - Desktop Software for PC - US there is a link to downloading the Blackberry Desktop software for my pc. When i click on that link I get:

Secure Connection Failed

An error occurred during a connection to swdownloads.blackberry.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
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Old 07-29-2015, 08:54 AM   #2 (permalink)
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Default Re: Blackberry Desktop software link fails

Your getting a block based on browser settings. It's looking for the security level required by your PC software.

that link seems to be one supplied by your carrier or one that is less secure.

Try this one.

BlackBerry Desktop Software - BlackBerry OS Software - US
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Old 07-29-2015, 10:05 AM   #3 (permalink)
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Default Re: Blackberry Desktop software link fails

Quote:
Originally Posted by tsac View Post
Your getting a block based on browser settings. It's looking for the security level required by your PC software.

that link seems to be one supplied by your carrier or one that is less secure.

Try this one.

BlackBerry Desktop Software - BlackBerry OS Software - US
If I click the Download for PC button on your link I get the failure in my original post.
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Old 07-29-2015, 10:49 AM   #4 (permalink)
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Default Re: Blackberry Desktop software link fails

if running windows XP you need to get the root hints update to access many websites now
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Old 07-29-2015, 11:15 AM   #5 (permalink)
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Default Re: Blackberry Desktop software link fails

Quote:
Originally Posted by knottyrope View Post
if running windows XP you need to get the root hints update to access many websites now
I am running Windows7 64-bit Ultimate Edition using the Firefox ( Pale Moon ) browser.
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Old 07-29-2015, 11:49 AM   #6 (permalink)
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Default Re: Blackberry Desktop software link fails

Are you using a corporate computer? some company's heavily restrict downloads or adding software.

I have 7-64 and tried both Microsoft, Chrome and Firefox. All worked
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Old 07-29-2015, 11:58 AM   #7 (permalink)
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Default Re: Blackberry Desktop software link fails

update

Reading the Firefox web site there seems to be a lot of issues with security. Mozilla updated their security and a lot of users have the same issue you give. I would go to their site to see what options can be changed to allow the web sites your having issues with work.
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Old 07-29-2015, 12:44 PM   #8 (permalink)
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Default Re: Blackberry Desktop software link fails

Quote:
Originally Posted by tsac View Post
update

Reading the Firefox web site there seems to be a lot of issues with security. Mozilla updated their security and a lot of users have the same issue you give. I would go to their site to see what options can be changed to allow the web sites your having issues with work.
I am able to download with IE.
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Old 07-29-2015, 08:00 PM   #9 (permalink)
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Default Re: Blackberry Desktop software link fails

good, DM is a good program to have.
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