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Old 07-05-2018, 09:52 PM   #1 (permalink)
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Default service provider??

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I just bought a q5 from someone. He said he didn't know the original service provider and there is no sim card in it. I need to find out the service provider so I can take it there to get it unlocked. Don't know how to find out the carrier of the phone, and nothing comes up when I turn it on. Anyone know how to find this out?
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Old 07-06-2018, 09:03 AM   #2 (permalink)
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Default Re: service provider??

Is there no carrier splash screen when the device boots?

Are you sure it is locked?

The info at https://en.wikipedia.org/wiki/BlackBerry_Q5 may help you. Use the model number and country to narrow down to carrier(s).

However, I gather from reading the forums that you might be better off using an unlocking service instead of the carrier. Or, that would be an option if you fail to get carrier to unlock it....If it is locked.
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