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Last spring (Mar. 5/20) I needed urgently a new defrost panel for my 10 ton Kenmore (Sears) heat pump that was out-of-order due to a thick ice built-up. Service technician charged me over $300 just for the board. Last fall I decided to change the entire heating system, incl. the heat pump. My loss your gain with this almost new defrost board!
Payment arrangements must be made with us within 3 days of the sale closing. Payment must be fully received within 10 days of the sale closing.
Canada, US & International: As of January 15/ 2009 all payment must be made byPayPal - without exception.
Non-Payment / Non-Contact
A payment reminder will be issued after 3 and 7 days following your winning offer for one of our items. Failure to pay for the item after 10 days will result in cancellation of your winning offer. We will file an unpaid item dispute report with , in order to recuperate e-bays final value fees.
We ship our products, as much as possible, in the afternoon of the business day following your payment via Canada Post and USPS. We inspect every item before it is packed and shipped. Everything that we ship is carefully packed, using various materials and appropriate stickers to protect your purchased product. It is your responsibility to update your shipping address on documents such as PayPal.
For lost or damaged items, that were shipped by Tracked or Expedited parcel mail, it will be our responsibility to file a claim with Canada Post and do the subsequent follow-up.
U.S.A. : Small items (max. 1kg.) are shipped to U.S.A. destinations by Air Mail at our economical Small Parcel rate. As of Jan. 2013 they have NO MORE coverage for loss or damage. Please advise if you prefer the more expensive Tracked Parcel option that also includes insurance for the first $100.00 (Can.). Larger items (over 1 kg.) are shipped to U.S.A. destinations using Commercial Expedited Parcel Service (Air Mail) which promises faster customs clearing and delivery from 5-9 business days for less money than Express Service which is also available should you choose to pay more for shipping. First $100.00 (Can.) insurance and tracer are included. Rate quoted at sale’s end, dependant upon where you reside. Shipping costs will be invoiced after sale’s end, enabling you to use the checkout feature.
Canada : Goods within Canada are shipped by Commercial Expedited Parcel Service. For delivery standard (in business days from postal code: H9S 2L3) please consult: Rate quoted at sale’s end, dependant upon where you reside. Shipping costs will be invoiced after sale’s end, enabling you to use the checkout feature.
International : Small items (max. 2kg.) are shipped to International destinations by Surface or Air Mail at our economical Small Parcel rate. As of Jan. 2013 they have NO MORE coverage for loss or damage. Please advise if you prefer the more expensive Tracked Parcel option that also includes insurance for the first $100.00 (Can.). Larger items (over 2 kg.) are shipped to International destinations using International Parcel Mail (Air or Surface) First $100.00 (Can.) insurance and tracer are included. Rate quoted at sale’s end, dependant upon where you reside. Shipping costs will be invoiced after sale’s end, enabling you to use the checkout feature.
We do not shipanymore to: Argentina, Bolivia, Brazil, Colombia, Uruguay, Venezuela, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Vietnam, Afghanistan, Azerbaijan Republic, China, India, Kazakhstan, Kyrgyzstan, Pakistan, Sri Lanka, El Salvador, Haiti, Iraq, Jordan, Kuwait, Lebanon, Turkey, Yemen, Greenland, Mexico, Albania, Bulgaria, Iceland, Macedonia, Romania, Ukraine, Algeria, Angola, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Djibouti, Egypt, Ethiopia, Kenya, Liberia, Libya, Morocco, Nigeria, Somalia, Tunisia, Uganda, Zambia, Zimbabwe. Any offers from above mentionned countries will be cancelled!
Please note that due to recent changes in calculating shipping charges, the cubic weight of the goods being shipped is charged by the carriers and never or very seldom, the actual weight. If you have any questions, please e-mail us.
Taxes and Duties
Any charges for taxes, duties or brokerage fees that may be levied for goods imported into the buyer's country will be entirely the buyer's responsibility and expense.
Terms of Sale
Unless the item you receive is considerably different from the description of the item you offer on, all sales are final. Please contact us before returning any item you consider "considerably different". Such items will be accepted for refund at our discretion only within 7 days of your receipt of the item. Item must be returned in original condition and in original packaging. Please note that we rarely sell brand new items. This means that even if something is described as "mint" or "excellent" you may find upon close inspection, tiny imperfections or evidence of use. I will not make full or partial refunds for minor insubstantial imperfections. If you insist on only items in factory new condition, you should purchase them directly from a licensed retail store. Unless we should ship the wrong item (i.e. a doll instead of a blanket), shipping fees are never refunded.
Once you've received your item and are happy with your purchase, please leavepositive response for tip-top.deal and we will do the same for you. When you leave us response, we are then certain that the transaction went smoothly.If however you have a problem with the transaction, please contact us right-away with the problem before leaving any neutral or negative response.
We describe items to the best of our ability. We do not intentionally misrepresent. However, we are human and subject to error. If you do not understand something or see a mistake in a description or other listing feature, please email us. (See "Contacting us" below)
If you have a question or need to contact us for any other reason, PLEASE use 's message system by clicking on the "Ask seller a question" on the item listing page. That way the message will appear on our My page and you will receive a quicker align="center" style="text-align: center">A WORD FROM tip-top.deal
It'ssad but many people on do not read anything in a listing!
PLEASE BE A SMART buyer
Read the listing and the information provided
Ask questions before you offer not after
Do not offer more than you want to spend
Know the shipping costs and keep them in mind when offerding
Make sure you look at the pictures of the item, a picture is worth 1000 words
If you follow these simple suggestions you will find that is GREAT!
is intended to be a fun and safe forum for the easy sale and exchange of all kinds of items. I enjoy meeting and chatting with folks through and it adds a great deal of fun and satisfaction in my life. Let's not ruin it by being petty or abusive.