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PAYMENT DUE WITHIN 48 HOURS OF sale.
IMPORTANT INFORMATION REGARDING LAPTOPS OFFERED:
WE DO NOT DO STOCK PHOTOS ON LAPTOPS, IF WE STATE THEY BOOT UP THEN THEY WERE 100% TESTED TO THAT POINT, SOMETIMES ELECTRONICS DO NOT LIKE SHIPPING AND CAN ARRIVE NOT WORKING. SHIPPERS DO NOT HANDLE WITH CARE IN MOST CASES AND WE TAKE TIME AND PRIDE IN PACKING THEM TO MAKE THE JOURNEY SAFE. WE RECEIVE SO MANY LAPTOPS IN A MONTH WE ONLY DO BASIC TESTING ON LAPTOPS. IF THEY ARE JUST BOOTED TO BIOS THERE IS NO OTHER TESTING INCLUDING PORTS ETC. IF WE DO MORE EXTENSIVE TESTING ON AN ITEM WE WILL STATE THAT IN THE CONDITION DESCRIPTION. WE DO NOT TEST BATTERIES AND DO NOT GUARANTEE THEM. ALSO PLEASE NOTE IF IT STATES NO HDD OR SSD THAT MEANS YOU WILL NEED TO INSTALL A HARD DRIVE AND OR SOLID STATE DRIVE AND INSTALL AN OS (OPERATING SYSTEM) FOR THE LAPTOP TO BE FULLY FUNCTIONAL. WE HAVE HAD TO MANY RETURNS WITH BUYERS STATING IT DOES NOT WORK UPON ARRIVAL JUST TO FIND OUT THAT THEY DID NOT KNOW WHAT HDD/SSD/OS ABBREVIATIONS MEANT.
We are one of the largest eWaste facilities in Northern California. Family Owned and Operated. We strive to re-purpose and re-use all items that come into our facility. We test items to the best of our ability and always explain how much testing was done on an item in the condition description.
If for any reason you feel you cannot leave us 5-star response, please contact us so we can make it right. Customer satisfaction is our top priority and is needed to keep our business alive.Please message us prior to leaving response or opening a case so we can do our best to resolve whatever issue you have. We want to gain your repeat business.
We have a 30-day inspection period for items described asworking and offer Free Returns on most items.
We do accept returns in the event your item arrives DOA or is not as described, as long as free returns is offered at the time of purchase on the listing. We try to fully examine everything prior to listing and thoroughly describe each item, but sometimes things slip through the cracks, especially when dealing with used merchandise.
Our regular business hours are Monday through Friday 10am to 4pm. Customer inquiries will be answered during that time. Shipping is handled weekdays within the stated handling time. If you have any questions, the easiest way to contact us is via 's messaging system.
IF FREE SHIPPING OR FLAT RATE SHIPPING IS OFFERED ON AN ITEM, THAT SHIPPING PRICE IS FOR THE 48CONTIGUOUS CONTINENTALUS STATES ONLY. PLEASE CONTACT FOR RATES TO YOUR AREA.