BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)
-   General 9600 Series Discussion - Tour (http://www.blackberryforums.com/forumdisplay.php?f=133)
-   -   Desktop Manager Stopped Working (http://www.blackberryforums.com/showthread.php?t=258779)

tonymarch 04-02-2012 02:32 PM

Desktop Manager Stopped Working
 
Last week, I did a Security wipe on my phone to fix a problem with my Bluetooth. Now, whenever I try to sync my phone with my computer, I get an error message "Blackberry Desktop Software has stopped working." This happens during the sync; my Contact sync OK, but the error message appears as soon as it tries to sync my calendar. I tried wiping out all of the calendar entries on the phone and uninstalling/resinstalling the Desktop Manager, but the problem remains. Any ideas how to resolve this? Thanks.

devnull 04-02-2012 02:47 PM

Re: Desktop Manager Stopped Working
 
KB17701-"BlackBerry Desktop Manager has stopped working" when attempting to synchronize calendar entries to the BlackBerry smartphone

tonymarch 04-02-2012 03:03 PM

Re: Desktop Manager Stopped Working
 
Weird - I launched DM to try the workaround in the link you sent, and everything worked fine without me changing anything. Thanks!

tsac 04-02-2012 08:51 PM

Re: Desktop Manager Stopped Working
 
You may have resolved the corrupted backup. If everything is ok now do a clean backup.


All times are GMT -5. The time now is 09:21 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.