BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)
-   General 9900 Series Discussion - Bold Touch (http://www.blackberryforums.com/forumdisplay.php?f=158)
-   -   9930 Display Too Sensitive (http://www.blackberryforums.com/showthread.php?t=266078)

Mtnguy4249 06-02-2014 02:21 PM

9930 Display Too Sensitive
 
The cursor on my 9930 now is unusable outside. It bounces all over the place and I cannot get it to stay stable long enough to unlock the phone. This happens even in the shade.

Is this a situation that I can change with a parameter, does the phone have to be repaired, etc.? Help!

tsac 06-03-2014 08:30 PM

Re: 9930 Display Too Sensitive
 
It's in the manual


KB27235-How to configure touchscreen sensitivity options on touchscreen capable devices

Mtnguy4249 06-08-2014 02:54 PM

Re: 9930 Display Too Sensitive
 
That does not solve this problem. When I called Verizon on this they said that Blackberry recognized this as a problem and would be supplying an update to address this. But, the Verizon representative was unable to give me a timeframe.

tsac 06-08-2014 03:23 PM

Re: 9930 Display Too Sensitive
 
If this was a known issue it would have been listed on the Blackberry support site. I suspect this is either a defective phone or the Verizon rep was clueless and got you off the phone. I searched other forums and did not see this issue. I would call back to Verizon and talk to someone higher. If the phone is guaranteed push harder

Mtnguy4249 06-08-2014 07:17 PM

Re: 9930 Display Too Sensitive
 
Zombieberry stated at the end of 2012:
Reports have been made that state sometimes, (in sunlight), the screen and/or cursor seem to act a little funky.
That's what is happening to me.

tsac 06-08-2014 08:03 PM

Re: 9930 Display Too Sensitive
 
Could be, I could not find anything. Maybe someone will offer some additional info.

Escorts 06-08-2014 11:15 PM

Re: 9930 Display Too Sensitive
 
Quote:

Originally Posted by Mtnguy4249 (Post 1811949)
The cursor on my 9930 now is unusable outside. It bounces all over the place and I cannot get it to stay stable long enough to unlock the phone. This happens even in the shade.

Is this a situation that I can change with a parameter, does the phone have to be repaired, etc.? Help!

Troubleshooting Issues with Trackballs, Trackpads, and Keyboards on BlackBerry smartphones

KB35588-Troubleshooting Issues with Trackballs, Trackpads, and Keyboards on BlackBerry smartphones

tsac 06-11-2014 06:43 PM

Re: 9930 Display Too Sensitive
 
Quote:

Originally Posted by Escorts (Post 1811989)
Troubleshooting Issues with Trackballs, Trackpads, and Keyboards on BlackBerry smartphones

KB35588-Troubleshooting Issues with Trackballs, Trackpads, and Keyboards on BlackBerry smartphones

Did you read the question???? it's about the screen....amazing


All times are GMT -5. The time now is 12:52 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.