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-   -   Showing users phone number in BES (http://www.blackberryforums.com/showthread.php?t=205194)

sander 09-24-2009 09:57 AM

Showing users phone number in BES
 
Is there a way to see the phone numbers in the BES Manager?

TargetIT 09-24-2009 10:32 AM

There is in 4.1 - don't have 5.0 loaded so I can't say. In 4.1 you just pick and choose columns by right clicking a column.

sander 09-24-2009 10:54 AM

perfect. Never knew there were additional columns available. Thanks

mcblueberry 09-24-2009 11:05 AM

I have the column added but it doesn't display the numbers. The column is blank. Can anyone help.

TargetIT 09-24-2009 11:29 AM

If the information isn't populated when you look at each individual account, then it's not being sent to the BES by phones.

mcblueberry 09-24-2009 11:35 AM

Quote:

Originally Posted by TargetIT (Post 1477314)
If the information isn't populated when you look at each individual account, then it's not being sent to the BES by phones.

Correct, it's not there in each account. Do you know how we tell the berry's to send this info to the BES? A policy perhaps?

Cheers

MCBlueberry

hdawg 09-24-2009 02:23 PM

Make sure the phone number is properly entered on the SIM card and then try: KB15871 - Phone number or wireless service provider do not populate in BB Manager - Port3101.org : Your BES Connection

mcblueberry 09-25-2009 08:47 AM

Got it. Added the number to the SIM settings within advanced options on the Berry. Refreshed the BES and hey presto!

It sux that it you have to manually enter the number each time.

Anyway, many thanks!

freakinvibe 09-25-2009 09:18 AM

Well, that depends on your carrier. Some prepopulate the SIM with that info, some don't.


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