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- General Legacy Device Discussion (http://www.blackberryforums.com/forumdisplay.php?f=137)

- - Menu item lost (http://www.blackberryforums.com/showthread.php?t=47340)

aldebaran

09-18-2006 10:23 PM

Menu item lost

Just switched from my old 7100 to a new 7130 and lost the Email reconciliation option.
I have actually transferred the settings from the old to the new unit and realized I can not reconcile the messages.
Not sure what happened, I use one of the latest firmware, 351 from Rogers.
The unit is not Rogers, it is a Vodafone like my old, and looked unused.
Everything else works fine. However, I remember having seen on the BB-Rogers site (I use bwc) the reconcile option before but now it's gone.

Any ideas?!
Thanks.

d_fisher

09-18-2006 10:51 PM

Go to the Rogers BIS site and resend the service books.

aldebaran

09-18-2006 10:54 PM

Did several times and nothing...
There is nothing in the 'email reconciliation' menu, nada, empty.

Quote:

Originally Posted by d_fisher

Go to the Rogers BIS site and resend the service books.

aldebaran

09-18-2006 11:02 PM

Actually, I have a choice between desktop and web client; however, there is no way I can turn wireless reconciliation ON.

aldebaran

09-19-2006 07:15 PM

Well, thanks to those who answered and to those who didn't.
I have solved the issue calling Rogers support.

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